How to Use Integrations on TrustFinance

TrustFinance makes it easy to connect reviews, ratings, and invitations directly into your business tools. With the Integrations feature, you can automate review requests, display TrustScores on your website, and connect TrustFinance data to your CRM or customer support platforms.

If you’re just getting started with TrustFinance, we recommend first exploring the TrustFinance for Business Guide to understand the full set of tools available for managing your online reputation.

In this article, we’ll give you an overview of all integration options: Ecommerce, Developers, and Customer Support. You can then explore the step-by-step guides for each integration.

Ecommerce Integrations

Ecommerce integrations are designed for companies that want to collect reviews automatically and showcase TrustFinance scores on their websites.

• JavaScript Integration – add a script to your website to send review invitations on thank you pages. Perfect when combined with How to Use the Review Invitation Feature to Collect More Reviews.
• Salesforce (via Zapier) – invite Salesforce contacts to leave reviews automatically.
• WordPress Plugin – add review widgets to your site with simple drag-and-drop and shortcode.

Read the full guide: How to Integrate TrustFinance with Your Ecommerce Platform

Developer Integrations

For businesses with custom systems, Developer integrations provide full flexibility to connect TrustFinance with your apps.

• APIs – pull reviews, TrustScores, and send review invitations programmatically.
• Webhooks – get real-time notifications when new reviews are posted, so your team can monitor and respond to reviews effectively.
• Zapier – connect TrustFinance with 5,000+ other apps (like Mailchimp, HubSpot, Slack).

Read the full guide: How to Use TrustFinance Developer Integrations

Customer Support Integrations

Customer support teams can integrate TrustFinance with their platforms to manage customer sentiment and feedback alongside tickets.

• Zendesk – sync reviews into Zendesk so agents can track customer sentiment while handling cases. Combine this with How to Use Analytics to Track Reviews and TrustScore Growth to measure performance across support and reputation.

Read the full guide: How to Connect TrustFinance with Customer Support Platforms

Final Thoughts

Integrating TrustFinance with your website, CRM, or support tools ensures that reviews are collected and displayed where they matter most. Whether you’re an ecommerce brand, a developer, or a customer service team, there’s an integration to fit your workflow.

For a broader overview of everything TrustFinance offers, explore the TrustFinance for Business Guide.