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Overall Thought
Bad
Arguably amongst the worst financial institutions in existence. The customer service is negative zero, lying they have resolved a common funds transfer issues for the past 2 months, having made several international calls, several emails, online complaints procedures. No one seems to have a clue on how to resolve this simple IT problems..How could a Domestic transfer failed through a different bank account recipients in Nigeria for two months and couldn't be resolved. They will keep you waiting for almost an hour on international calls and eventually hang up when someone finally pick up the phone. Not a great experience! Horrible.
What do you like about Polaris Bank ?
Security
What do you dislike about Polaris Bank ?
Lack of customer service advisors trustworthiness. Not responding to customer email,and inability to resolve common online bank issues.
Overall Experience
Ease of Use
Bad
Customer support
Bad
Security and Privacy
Great
Would you recommend Polaris Bank to others?
Not recommend