Polaris Bank

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Reviewed Polaris Bank

10 Jul 2025
|Flag of United KingdomUnited Kingdom
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Overall Thought

Bad

Arguably amongst the worst financial institutions in existence. The customer service is negative zero, lying they have resolved a common funds transfer issues for the past 2 months, having made several international calls, several emails, online complaints procedures. No one seems to have a clue on how to resolve this simple IT problems..How could a Domestic transfer failed through a different bank account recipients in Nigeria for two months and couldn't be resolved. They will keep you waiting for almost an hour on international calls and eventually hang up when someone finally pick up the phone. Not a great experience! Horrible.

What do you like about Polaris Bank ?

Security

What do you dislike about Polaris Bank ?

Lack of customer service advisors trustworthiness. Not responding to customer email,and inability to resolve common online bank issues.

Overall Experience

Ease of Use

Bad

Customer support

Bad

Security and Privacy

Great

Would you recommend Polaris Bank to others?

Not recommend

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