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Reviewed to Polaris Bank
Direct
10 Jul 2025
Overall Thought
Arguably amongst the worst financial institutions in existence. The customer service is negative zero, lying they have resolved a common funds transfer issues for the past 2 months, having made several international calls, several emails, online complaints procedures. No one seems to have a clue on how to resolve this simple IT problems..How could a Domestic transfer failed through a different bank account recipients in Nigeria for two months and couldn't be resolved. They will keep you waiting for almost an hour on international calls and eventually hang up when someone finally pick up the phone. Not a great experience! Horrible.
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