Founded as NCO (National Collection Office) Group, Inc., the company grew to become a global leader in business process outsourcing (BPO), with a primary focus on accounts receivable management and third-party debt collection. They provided collection services for clients across various sectors, including financial services, healthcare, retail, telecommunications, and utilities. In 2014, NCO's parent company, Expert Global Solutions (EGS), was acquired. EGS subsequently merged with Alorica in 2016, and the legacy operations of NCO are now part of Alorica's global customer experience and BPO services.

Founded in

United States