ZigZag Global is a Software-as-a-Service (SaaS) company founded in 2015 that provides a comprehensive returns management solution for e-commerce retailers. Its platform connects retailers to a global network of warehouses and carriers, enabling them to offer customers a wide range of return options, including exchanges, refunds, and gift cards. The company's mission is to reduce the cost, waste, and friction associated with returns, making the process more sustainable and improving the customer experience. ZigZag was acquired by Global Blue in March 2021.

Founded in

New Zealand