Virtual MGA

Virtual MGA Insurance Review

This comprehensive review delves into the intricacies of Virtual MGA, a leading provider of cloud-based insurance solutions. We'll explore its history, services, pricing (where available), customer support, and overall value proposition, aiming to provide a clear picture for potential clients, particularly Managing General Agents (MGAs), Lloyd's brokers, and syndicates.

Overview

Year of Establishment and Background Story

Founded in 2006, Virtual MGA initially set out to revolutionize the way MGAs underwrite and distribute insurance products. Their focus from the start was on enhancing efficiency and effectiveness for their clients, a commitment that continues to shape their offerings today. [2][4]

Key Milestones in the Company’s History and Growth

A significant milestone in Virtual MGA's journey was its acquisition by Insurity on July 10, 2020. This strategic move significantly expanded Insurity's portfolio of cloud-based core systems, bolstering their presence in the MGA and broker markets. The acquisition solidified Virtual MGA's position as a key player in the industry, leveraging Insurity's resources and expertise. [1][2]

Regulatory Compliance and Licenses

While specific details regarding Virtual MGA's regulatory licenses and certifications are not readily available publicly, their focus primarily lies on providing robust technological solutions. This suggests a strong emphasis on operational compliance and adherence to industry best practices, though detailed public documentation on specific licenses may not be a core part of their marketing strategy. Further inquiry directly with the company would be necessary for complete transparency on this aspect.

Insurance Products and Services

Main Insurance Products

Virtual MGA doesn't directly offer insurance policies to the public. Instead, their core offering is a sophisticated technological platform designed to streamline the operations of MGAs and wholesale brokers, particularly those operating within the Lloyd's of London and US excess and surplus lines markets. [1][3] They offer solutions for managing the entire insurance placement process, from initial rating and underwriting to final policy issuance. This means they empower their clients (MGAs and brokers) to efficiently handle a wider range of insurance products and coverages for their own clients.

Additional Services

Beyond the core platform functionalities, Virtual MGA provides additional value-added services, including sophisticated data visualization and analytics tools. These tools offer clients enhanced insights into their business operations, improving decision-making and ultimately accelerating the development of more effective insurance programs. This focus on data-driven decision-making is a key differentiator in the market. [1]

Premiums and Pricing

Pricing Structure

Publicly available information regarding Virtual MGA's pricing structure is limited. Given their business model of providing a technology platform rather than directly selling insurance policies, the pricing is likely tailored to individual clients' needs and the scale of their operations. Factors such as the volume of policies processed, the complexity of underwriting requirements, and the specific features utilized would likely influence the final cost. To obtain a detailed quote, prospective clients should directly contact Virtual MGA.

Discounts and Special Offers

Information on specific discounts and promotions offered by Virtual MGA is not readily accessible publicly. However, it is possible that they offer tailored pricing options or incentives based on contract length, volume discounts, or other factors relevant to client engagement. Direct communication with the company would be necessary to explore potential cost savings.

Customer Service and Support

Contact Methods

Virtual MGA offers various channels for customer support. A publicly listed phone number (+1 512-582-8000) is readily accessible. While email and potentially live chat support may be available, this is not explicitly detailed on their publicly available information. [2][4] Prospective clients should expect responsive and professional service through the available channels.

Availability of 24/7 Support and Multilingual Assistance

The availability of 24/7 support or multilingual assistance is not explicitly stated in publicly available resources. The specific levels of customer support offered may vary depending on the client's agreement and needs. Direct contact with the company is recommended for clarifying specific support expectations.

Pros and Cons of Virtual MGA Insurance

Pros

Virtual MGA's platform delivers significant advantages to MGAs and brokers. It streamlines the underwriting process, saving considerable time and effort compared to traditional methods. This efficiency translates to faster turnaround times and the ability to launch new programs quickly and cost-effectively. [3] The comprehensive suite of tools provided empowers clients to manage the entire policy lifecycle, from initial quote to final policy issuance, maximizing operational efficiency.

The platform's comprehensive coverage options cater to the unique needs of MGAs and wholesale brokers, allowing them to offer a wider range of services to their own clients. This adaptability and flexibility is a key strength, enabling clients to easily adapt to changing market demands.

Cons

Based on publicly available information, specific drawbacks of Virtual MGA's services are not readily apparent. However, potential limitations could include the need for technical expertise to fully utilize the platform's capabilities or the potential for integration challenges with existing systems depending on the client's specific technological infrastructure. Thorough due diligence regarding system compatibility before adopting the platform is recommended.

Conclusion

Summary of the Main Points Covered in the Review

Virtual MGA is a technology-driven company focused on empowering MGAs, Lloyd's brokers, and syndicates. Acquired by Insurity, it offers a cloud-based solution that streamlines underwriting, policy issuance, and data analysis. The platform’s efficiency and comprehensive capabilities aim to enhance the effectiveness of its clients' operations. [1][2][3]

Recommendations on Who Would Benefit Most from the Company’s Insurance Offerings

MGAs, Lloyd's brokers, and syndicates operating within the contract binding authority specialty market would benefit most from Virtual MGA's offerings. The platform's ability to simplify complex processes, improve efficiency, and provide valuable data-driven insights aligns perfectly with the needs of these entities. The platform's scalability makes it suitable for organizations of various sizes, from smaller, niche MGAs to larger, established players. [1][3]

Frequently Asked Questions about Virtual MGA Insurance

Answers to Common Questions about the Company’s Policies, Claims Process, and More

Q: What is Virtual MGA’s mission?

A: Virtual MGA's mission is to simplify the insurance placement process, making it efficient, accurate, and error-free. [3]

Q: Where is Virtual MGA’s headquarters located?

A: Virtual MGA's headquarters is located at 6500 River Place Blvd, Building 2, Suite 305, Austin, Texas 78730. [2][4]

Q: What services does Virtual MGA provide?

A: Virtual MGA provides a cloud-based platform offering binding authority underwriting and distribution solutions, tailored MGA rating, underwriting and policy issuance solutions, and comprehensive data visualization and analytics. [1][3]

Key Takeaways

• Virtual MGA is a technology provider, not a direct insurer.
• Its platform streamlines the insurance placement process for MGAs and brokers.
• The platform offers data visualization and analytics for enhanced decision-making.
• Pricing is likely customized and requires direct contact for quotes.
• Customer support channels include phone, and potentially email and live chat.

References

[1] https://insurity.com/press-release/insurity-acquires-virtual-mga-continuing-its-expansion-critical-technology-solutions

[2] https://www.cbinsights.com/company/virtual-mga

[3] https://matt-hovis-4e8m.squarespace.com/home

[4] https://www.apollo.io/companies/Virtual-MGA--an-Insurity-company-/54a11cdf69702d77c2c6e600