Founded in Cambridge, UK, in 1998, Transversal specialized in creating cognitive knowledge solutions. The company's platform used natural language processing and artificial intelligence to help organizations improve customer self-service, contact center agent efficiency, and knowledge management. In August 2019, Transversal was acquired by Verint Systems, a global leader in customer engagement solutions. Transversal's technology and expertise have since been integrated into Verint's cloud-based Customer Engagement platform to enhance its AI-powered self-service capabilities.

Founded in

France