The Terminservicestelle (TSS), also known as the 116117 Terminservice, is a nationwide service in Germany mandated by law to ensure patients receive timely medical appointments. It is not a private company but a service provided by the 17 regional Associations of Statutory Health Insurance Physicians (KVs) and coordinated by their federal parent organization, the Kassenärztliche Bundesvereinigung (KBV). The service's mission is to mediate appointments with general practitioners, specialists, and psychotherapists for publicly insured patients, helping to reduce waiting times and improve access to healthcare via the central phone number 116117 and an online portal.

Founded in

Germany