TellJo provides a Software as a Service (SaaS) platform designed to collect, analyze, and act on customer feedback from various channels. By leveraging artificial intelligence and natural language processing, the company's technology identifies sentiment, themes, and root causes within customer communications. The platform aims to automate the resolution process, provide real-time alerts for urgent issues, and deliver actionable insights to help organizations improve customer satisfaction, operational efficiency, and service delivery. TellJo primarily serves sectors such as housing, healthcare, and local government.

Founded in

United Kingdom