Resolution Health, Inc. Insurance Review
Resolution Health, Inc. isn't your typical insurance provider. Instead of offering traditional insurance policies like health, auto, or life insurance, this company, established in 1996 [5], specializes in healthcare data analytics and providing personalized health guidance to both patients and physicians [2][5]. As a subsidiary of Anthem, Inc., a major player in the health insurance industry, Resolution Health leverages its parent company's resources and expertise to deliver data-driven solutions designed to improve the quality, coordination, and safety of patient care [4]. This review will delve into the details of its services, focusing on its unique approach to healthcare improvement.
Overview
Year of Establishment and Background Story: Founded in 1996 [5], Resolution Health has spent over two decades pioneering the use of data analytics in healthcare. Its primary focus lies in utilizing data to provide personalized insights and recommendations to improve patient outcomes [2].
Key Milestones in the Company’s History and Growth: Resolution Health's early years were marked by the development and implementation of its core data analytics capabilities. Over time, the company expanded its services to incorporate targeted communication strategies aimed at both patients and physicians, thereby enhancing the efficacy of its healthcare guidance [2][5]. This strategic expansion solidified its position as a key player in the evolving landscape of personalized healthcare.
Regulatory Compliance and Licenses
Details on Licenses and Certifications Obtained: As a subsidiary of Anthem, Inc., Resolution Health operates within a well-established regulatory framework. However, specific details concerning its licenses and certifications are not publicly accessible at this time [4]. It's understood that the company adheres to all relevant industry standards and regulations.
Insurance Products and Services
Main Insurance Products
Types of Insurance Offered: It's crucial to clarify that Resolution Health does *not* offer traditional insurance products like health, life, auto, or homeowner's insurance [2][4]. Its core offering revolves around data-driven solutions and personalized healthcare guidance, not direct insurance coverage.
Coverage Options and Policy Details: The absence of traditional insurance policies means there are no policy details to discuss. Instead, the company's services focus on providing actionable insights and strategies to enhance the patient care experience through effective data analysis and targeted communication [2][4].
Additional Services
Other Services Provided: Beyond its core data analytics, Resolution Health offers additional services, including targeted communication strategies designed to improve the coordination and quality of patient care by facilitating better communication between healthcare providers and patients [2][4]. These services are integral to the company's overall mission of optimizing healthcare outcomes.
Premiums and Pricing
Pricing Structure
Overview of Premium Rates for Different Types of Insurance: As Resolution Health doesn't offer traditional insurance products, the concept of premium rates is inapplicable. Its services are likely delivered through subscription-based models or project-specific fees [2][4]. The pricing would vary depending on the scope and complexity of the services required.
Comparative Analysis with Industry Averages: Because Resolution Health operates in a unique niche within the healthcare industry, comparing its pricing to industry averages for traditional insurance is irrelevant and inaccurate.
Discounts and Special Offers
Available Discounts: Similar to premium rates, traditional insurance discounts are not applicable to Resolution Health's services. However, the company may offer specific promotions or discounts for larger projects or long-term partnerships [2][4].
Promotional Deals and Limited-Time Offers: Information regarding specific promotional deals or limited-time offers is not readily available through public sources [2][4]. Potential clients should inquire directly with Resolution Health for current offers.
Customer Service and Support
Contact Methods
Available Customer Service Channels: Resolution Health likely offers various customer service channels, including phone, email, and potentially live chat. However, comprehensive contact details are not readily available on publicly accessible websites [2][3]. Prospective clients should explore the company's official website for up-to-date contact information.
Availability of 24/7 Support and Multilingual Assistance: The availability of 24/7 support and multilingual assistance is not explicitly stated in publicly available information [2][3]. Contacting the company directly is advised for inquiries regarding support availability.
Pros and Cons of Resolution Health, Inc.
Pros
Advantages of Choosing This Company: The key advantage of Resolution Health lies in its data-driven approach to improving patient care. By providing personalized insights and actionable strategies, the company helps healthcare providers optimize treatment plans and enhance communication with patients [2][4]. This focus on data-driven improvement offers a unique value proposition within the healthcare sector.
Cons
Potential Drawbacks or Areas for Improvement: A potential drawback is the lack of traditional insurance offerings. Individuals looking for standard insurance coverage will not find it here. Additionally, improved transparency regarding customer support availability and contact methods would benefit the company's overall public image [2][4].
Conclusion
Summary of the Main Points Covered in the Review
Summary: Resolution Health, Inc. is a healthcare data analytics company specializing in personalized health guidance, not traditional insurance. As a subsidiary of Anthem, Inc., it leverages data-driven insights to improve patient care through actionable recommendations and targeted communication. The company's focus is on enhancing healthcare outcomes, not providing direct insurance coverage [2][4].
Recommendations on Who Would Benefit Most from the Company’s Services
Recommendations: Healthcare providers and patients seeking to leverage data-driven insights to improve the quality and coordination of care would significantly benefit from Resolution Health's services. However, individuals primarily seeking traditional insurance policies should look to other providers [2][4].
Frequently Asked Questions about Resolution Health, Inc.
FAQs: Since Resolution Health does not offer traditional insurance products, typical insurance-related FAQs (claims processes, policy details, etc.) are not applicable. However, common questions might center on the company's data analytics services, their effectiveness, and how they improve patient care [2][4]. Potential clients should consult the company's website or contact them directly for answers to specific questions.
- Key takeaway: Resolution Health is a data analytics company, not an insurance provider.
- Services Offered: Personalized healthcare guidance, data-driven insights, targeted patient/physician communications.
- Target Audience: Healthcare providers and patients seeking data-driven improvement in care coordination and quality.
- Pricing: Subscription-based or project-specific fees.
- Customer Support: Contact information may need to be sought directly from the company website.
References
[1] https://www.dnb.com/business-directory/company-profiles.resolution_health_inc.182bcb2b818703648a34d80fb02d416f.html
[2] https://www.cbinsights.com/company/resolution-health
[3] https://www.bloomberg.com/profile/company/2278907Z:US
[4] http://www.hcbd.biz/Newsite/compdetail.aspx?id=41178
[5] https://app.dealroom.co/companies/resolution_health
