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PSC Insurance Group

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Australia

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2010 (15 Years)

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Company Information

Get to know PSC Insurance Group

PSC Insurance Group provides insurance services industry. PSC has a proven track record in business acquisition, establishment and turnaround in the insurance services industry. The PSC Group comprises a portfolio of businesses ranging from start-ups to mature businesses. PSC has an experienced team of insurance practitioners, with broad skill sets, at both Board and Executive level. These are utilised across the different businesses to leverage efficiencies and opportunities. PSC operates a diversified insurance intermediary business with operations and revenue in Australia, New Zealand and the United Kingdom. Using FY2015 revenue as a guide, the concentration of revenue across jurisdictions is Australia approximately 66.0%, United Kingdom approximately 33.3% and the balance from New Zealand. The PSC Group’s principal businesses within the general insurance market comprise: insurance broking; an Authorised Representative network (PSC Connect); reinsurance broking; underwriting agencies; and wholesale insurance broking in the United Kingdom Using FY2015 revenue as a guide, the concentration of revenue across business units is insurance broking 48.2%, Authorised Representative network 6.5%; reinsurance broking 14.2%, underwriting agencies 15.6% and wholesale insurance broking in the United Kingdom 13.2%. The PSC Group also operates complementary businesses including life insurance broking, on-line direct general insurance and third party claims management. Using FY2015 revenue as a guide, the concentration of revenue across these businesses is 2.3%. The Company does not take underwriting risk but maintains relationships with many insurers in Australia, New Zealand and the United Kingdom. The PSC Group conducts its business through a number of separate licensed subsidiaries and also operates, through PSC Connect, an Authorised Representative network in Australia and New Zealand which are independent businesses operating under particular PSC Group licenses. The PSC Group has a diverse client base. It predominantly services the insurance needs of SMEs. These clients have access to the full range of business services offered by the PSC Group. The PSC Group also services other insurance brokers through its United Kingdom broking and underwriting agency operations and services insurance carriers by way of their reinsurance operations.

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Summarization

PSC Insurance Group Insurance Review

Brief Introduction and Overview of the Company

PSC Insurance Group is a diversified insurance services group established in 2006. Operating with a decentralized business structure, it boasts a substantial network of 38 offices spanning Australia, the United Kingdom, Hong Kong, New Zealand, Ireland, Bermuda, and Vietnam. This extensive reach allows PSC to serve a diverse clientele of over 200,000 clients, supported by a dedicated team of more than 900 employees. Their services encompass both insurance broking and underwriting, providing a comprehensive suite of solutions to the insurance market.

Key Highlights of the Company’s Market Position and Reputation

PSC Insurance Group demonstrates a consistent track record of strategic growth and financial success. Since its inception as a single general insurance broking business in 2006, the company has undergone significant expansion, evolving into a diversified insurance intermediary group. This growth is reflected in its impressive underlying revenue of $319.8 million in the last twelve months (LTM) to 31 December 2023. The company's robust performance and market standing are further underscored by its listing on the Australian Securities Exchange (ASX) under the ticker symbol PSI.

Overview

Year of Establishment and Background Story

PSC Insurance Group's journey began in 2006. From its humble beginnings as a single general insurance broking business, the company has strategically expanded its operations internationally, solidifying its presence in various markets and diversifying its service offerings. This global reach and commitment to expansion have been instrumental in its overall success.

Key Milestones in the Company’s History and Growth

  • 2006: Founded as a single general insurance broking business.
  • 2015: Listed on the Australian Securities Exchange (ASX) under the ticker symbol PSI.
  • 2023: Achieved underlying revenue of $319.8 million in the LTM to 31 December 2023.

Regulatory Compliance and Licenses

Details on Licenses and Certifications Obtained

PSC Insurance Group operates within a regulated environment and holds the necessary licenses and certifications to conduct its business across various jurisdictions. However, specific details regarding these licenses are not readily available in publicly accessible sources. For comprehensive information on regulatory compliance, it is recommended to consult the company's official website or directly contact their regulatory compliance department.

Insurance Products and Services

Main Insurance Products

Types of Insurance Offered

PSC Insurance Group offers a comprehensive portfolio of insurance products designed to meet diverse needs. Their offerings include:

  • Commercial Insurance: Catering to middle-market corporations and SMEs across numerous sectors, including construction, agriculture, healthcare, logistics, and professional services.
  • Life Insurance: Broking services facilitating life risk insurance coverage.
  • Health Insurance: Specialized health insurance products tailored to the healthcare and allied health sector, delivered through their Medisure brand.
  • Travel Insurance: Specialist travel insurance products for both domestic and international travel, marketed online and via affinity groups under the Travel Insuranz and Insure4Less brands.
  • Property and Liability Insurance: Underwriting services covering property and liability risks.
Coverage Options and Policy Details

The scope of coverage offered by PSC varies based on specific industry needs and risk profiles. For detailed information on policy specifics and coverage options, it’s advisable to engage with a PSC insurance broker or access their official website.

Additional Services

Other Services Provided

Beyond its core insurance offerings, PSC provides a range of supplementary services, including:

  • Claims Management: Streamlined support and assistance throughout the insurance claims process.
  • Workers Compensation Consulting: Expert guidance and consulting services related to workers' compensation.
  • Trade Credit Risk: Specialized services addressing and managing trade credit risks.

Premiums and Pricing

Pricing Structure

Overview of Premium Rates for Different Types of Insurance

PSC's premium rates reflect the type of insurance and chosen coverage options. For precise pricing information tailored to individual needs, it is best to consult a PSC insurance broker or visit their official website.

Comparative Analysis with Industry Averages

A direct comparison of PSC's premium rates against industry averages is not readily available from public sources. To obtain this information, it's recommended to contact PSC directly or seek out independent industry reports that provide comparative premium rate analyses.

Discounts and Special Offers

Available Discounts

PSC offers several discounts to enhance customer value, including:

  • Multi-Policy Discounts: Discounts for clients holding multiple insurance policies with PSC.
  • Safe Driver Discounts: Discounts for drivers with a proven safe driving record.
  • Loyalty Rewards: Rewards programs acknowledging and incentivizing long-term customer loyalty.
Promotional Deals and Limited-Time Offers

PSC periodically introduces promotional deals and limited-time offers. To access the most current information on such offers, regular checks of their official website or contact with customer service are recommended.

Customer Service and Support

Contact Methods

Available Customer Service Channels

PSC provides various convenient ways to contact their customer service team:

  • Phone: 61 3 8593 8333
  • Email: Available through their website.
  • Live Chat: Available through their website.
Availability of 24/7 Support and Multilingual Assistance

While PSC offers 24/7 support, the extent of multilingual assistance isn't explicitly detailed in publicly accessible information. To clarify multilingual support options, checking their website or contacting customer service is suggested.

Pros and Cons of PSC Insurance Group Insurance

Pros

Advantages of Choosing This Insurance Company
  • Competitive Premiums: PSC frequently offers competitive premium rates for various insurance products.
  • Comprehensive Coverage: PSC provides extensive coverage options catering to diverse industries and risk profiles.
  • Diverse Service Offerings: PSC’s diverse portfolio extends beyond core insurance, including valuable supplementary services like claims management and workers' compensation consulting.

Cons

Potential Drawbacks or Areas for Improvement
  • Limited Information on Specific Policies: For complete policy details, direct consultation with a PSC broker or thorough review of their official website is necessary.
  • Regulatory Compliance Details: Specific details on licenses and certifications aren’t comprehensively presented in public sources.

Conclusion

Summary of the Main Points Covered in the Review

PSC Insurance Group is a prominent diversified insurance services group with a significant global presence. Their wide-ranging insurance products and additional services, along with their robust claims management and workers' compensation consulting capabilities, establish them as a key player in the insurance market. The company's decentralized structure fosters efficiency and accountability, contributing to its consistent financial success and growth.

Recommendations on Who Would Benefit Most from the Company’s Insurance Offerings

Businesses and individuals seeking comprehensive insurance coverage tailored to their specific industry and risk profile would find PSC's offerings particularly beneficial. Their competitive pricing, diverse services, and 24/7 support make them an attractive option for those prioritizing reliable and comprehensive insurance solutions.

Frequently Asked Questions about PSC Insurance Group Insurance

Answers to Common Questions about the Company’s Policies, Claims Process, and More

For detailed answers to frequently asked questions, it is strongly recommended to consult PSC's official website or contact their customer service department. Specific FAQs are not readily available from publicly accessible sources.

References

[1] https://www.pscinsurancegroup.com.au/about-us/

[2] https://stockanalysis.com/quote/asx/PSI/company/

[3] https://www.pscinsurancegroup.com.au

Note: The information provided is based on available sources and may not encompass every detail. For comprehensive information, direct consultation with PSC's official website or customer service is recommended.

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