Provencher & Company

Provencher & Company Insurance Review

Provencher & Company, LLC is a nationwide provider of property and liability claims solutions, offering comprehensive and innovative services to both commercial and personal lines markets. The company boasts a team of highly qualified and experienced insurance professionals dedicated to quality work, timely responses, and exceptional client service.

Overview

While the exact founding year isn't explicitly stated in available resources, Provencher & Company has clearly established a significant presence and reputation within the insurance industry. Their extensive experience and range of services point to a substantial operational history.

Key Milestones in the Company’s History and Growth

• Nationwide Expansion: Provencher & Company's services now span 48 states, providing comprehensive claims solutions across the country.
• Diverse Client Base: The company serves a wide range of clients, including insurance companies, brokers, MGAs, TPAs, wholesalers, E&S markets, reinsurance companies, Lloyd's, and law firms. This diverse clientele highlights their adaptability and broad appeal.

Regulatory Compliance and Licenses

Jerry Provencher, a key figure within the company, holds membership with the International Institute of Loss Adjusters (IILA). Furthermore, the company's staffing of highly qualified and experienced insurance personnel strongly suggests adherence to industry best practices and regulatory standards.

Insurance Products and Services

Main Insurance Products

Provencher & Company offers a range of insurance products designed to meet diverse needs:

• Property Insurance: This covers damages to property caused by events such as natural disasters, theft, or accidents. The specific coverage details would depend on the individual policy.
• Casualty Insurance: This type of insurance protects against liability for injuries or damages caused to others. The specifics of coverage would be outlined in the policy documents.
• Cyber Liability Insurance: In today's digital world, this coverage is crucial for businesses, protecting them against financial losses from cyber-attacks and data breaches. Policies typically include coverage for data recovery, legal fees, and notification costs.

Coverage Options and Policy Details: Provencher & Company emphasizes customized solutions, tailoring coverage to the specific requirements of each client. This ensures that clients receive comprehensive protection relevant to their unique circumstances and risk profiles.

Additional Services

Beyond core insurance products, Provencher & Company offers a suite of valuable additional services:

• Claims Assistance: This includes handling daily and catastrophic loss adjustments, managing major claims efficiently, and expertly handling business interruption claims, ensuring businesses can recover quickly from disruptions.
• Expert Services: The company provides expert witness services, mediation, appraisal & umpire services, and subrogation support. These services provide crucial assistance throughout the claims process, from initial investigation to final resolution.

Premiums and Pricing

Pricing Structure

Specific premium rates aren't publicly available on Provencher & Company's website. However, the company emphasizes offering competitive premiums as part of their comprehensive coverage packages. To obtain accurate pricing information, it's recommended to contact them directly.

Discounts and Special Offers

While the company doesn't explicitly list discounts on their website, it's common practice for insurance providers to offer discounts based on factors such as multiple policies, safe driving records, or loyalty programs. Contacting Provencher & Company directly is the best way to inquire about any potential discounts.

Customer Service and Support

Contact Methods

Provencher & Company provides several ways to get in touch:

• Phone: 866-722-5246
• Email: [email protected]
• Fax: 985-542-2331

Information regarding 24/7 support and multilingual assistance is not readily available on their website. It's advisable to contact them directly to inquire about these services.

Pros and Cons of Provencher & Company Insurance

Pros

• Competitive Premiums (Claimed): While precise pricing isn't publicly displayed, the company states that they offer competitive premiums.
• Comprehensive Coverage: They provide customized and comprehensive coverage options designed to meet individual client needs.
• Expert Services: Access to expert services like expert witness testimony, mediation, and appraisal significantly strengthens their offerings.
• Timely Response (Claimed): The company highlights its commitment to timely responses and efficient claims handling.

Cons

• Lack of Detailed Pricing: The absence of readily available premium information makes direct price comparison difficult.
• Unspecified Discounts: The lack of clearly stated discounts might be a drawback for some customers seeking specific savings.
• Unclear Support Availability: The absence of information on 24/7 support and multilingual options could be a concern for some.

Conclusion

Provencher & Company presents itself as a reputable provider of property and liability claims solutions, emphasizing comprehensive coverage and expert services. Their strengths lie in their customized approach and the range of expert services offered. However, prospective clients should proactively seek detailed information on pricing and available discounts before making a decision. The lack of transparent information on customer support availability is also a point to consider.

Recommendation: Businesses and individuals seeking robust property and liability insurance coverage, particularly those requiring specialized claims handling and expert support, would likely find Provencher & Company's services beneficial. However, potential clients should weigh the benefits against the need for more transparent pricing and support information.

Frequently Asked Questions about Provencher & Company Insurance

1. How do I submit a claim?

Claims can be submitted via email to [email protected] or faxed to 985-542-2331. For more information, refer to their website.

2. What types of insurance does Provencher & Company offer?

They offer property insurance, casualty insurance, and cyber liability insurance.

3. Does Provencher & Company provide 24/7 support?

This information is not readily available. Contacting them directly is recommended.

4. How long does it take to process a claim?

Claims submitted during standard business hours (Monday-Friday, 8 AM to 5 PM CST) are acknowledged within two hours of receipt.

5. What additional services does Provencher & Company provide?

In addition to claims handling, they offer expert witness, mediation, appraisal & umpire, and subrogation services.

References

• [1] https://provencherclaims.com/
• [2] https://www.iila.com/iilamember/jerry-provencher/
• [3] https://provencherclaims.com/submit-a-claim/
• [4] https://www.zoominfo.com/c/provencher--company-llc/346200221
• [5] https://www.claimconnectiq.com/hammond/independent-adjuster/provencher-company