Policen Direkt

Policen Direkt Insurance Review: A Comprehensive Guide

Policen Direkt is a prominent insurance broker situated in Frankfurt, Germany. Established in 2003, it has quickly become a major player in the German secondary market for life insurance, renowned for its innovative approach and commitment to digital services. This comprehensive review delves into every facet of Policen Direkt, enabling you to make an informed decision about whether their services align with your needs.

Brief Introduction and Overview of the Company

Policen Direkt's success is built on a foundation of market leadership, customer focus, and a pioneering spirit in the InsurTech sector. Its fifteen-plus years of experience in the German secondary market for life insurance have cemented its position as a trusted provider. The company is distinguished by its dedication to personalized digital customer service, offering a diverse portfolio of insurance products meticulously tailored to individual requirements. Policen Direkt's proactive embrace of innovative technologies and services ensures it consistently meets the evolving expectations of its clientele.

Overview: A History of Growth and Innovation

Year of Establishment and Background Story

The genesis of Policen Direkt lies in its business plan, which triumphed in 2002, winning the prestigious European Business Plan of the Year award from INSEAD and the London Business School. This victory laid the groundwork for the company's founding in 2003, marked by the introduction of Germany's first open investment funds based on secondary market life insurance. This early innovation set the stage for future success.

Key Milestones in the Company’s History and Growth

Policen Direkt's trajectory is marked by consistent growth and strategic acquisitions. Key milestones include:

• 2005: Investment from WestLB AG, bolstering its operational capabilities.
• 2006: Launch of policenkredit, expanding into the broader financial services arena.
• 2008: Introduction of policeninvest, managing a policy portfolio exceeding €1 billion.
• 2009: Launch of policencash, solidifying its market leadership.
• 2010: Acquisition of Frankfurter Fondsverwaltung GmbH, enhancing investment management expertise.
• 2011: Acquisition of a consumer loan portfolio from readybank AG, diversifying its offerings.
• 2012: Management buyout of WestLB AG's shares.
• 2013: Completion of a research project on secondary market sustainability at Steinbeis University Berlin.
• 2014: 10th anniversary and launch of Covomo, a travel insurance comparison portal.
• 2015: Launch of Gewerbeversicherung24, a business insurance comparison portal.
• 2016: Acquisition of AVW GmbH, a Stuttgart-based insurance broker.
• 2017: Launch of its insurance manager service.
• 2018: Acquisition of Benefit AG, a Limburger insurance broker.
• 2019: Acquisitions of Läpple Versicherungsmakler GmbH and am Seestern GmbH, expanding its brokerage network.
• 2020: Introduction of a partnership model for new customers and digital growth.
• 2022: 12 locations across Germany.
• 2023: Surpassed 100,000 customers and 200 branch acquisitions.

Regulatory Compliance and Licenses

Policen Direkt maintains full regulatory compliance. Its licenses and registrations demonstrate its adherence to German legal requirements:

• Versicherungsmakler License: D-3P0T-ZA3UU-22 (Vermittlerregister)
• Rechtsdienstleistungsregister: 3712/1 -I/3- 2151/08
• Handelsregister Frankfurt: HRB 73670

Insurance Products and Services

Main Insurance Products

Policen Direkt offers a comprehensive suite of insurance products, including:

• Life Insurance: Specializing in the secondary market, providing diverse coverage options.
• Health Insurance: Tailored policies with comprehensive coverage.
• Auto Insurance: Competitive premiums and flexible coverage options.
• Property Insurance: Coverage for homes, businesses, and other properties.

Coverage Options and Policy Details

Policen Direkt prioritizes customization. Customers can tailor policies to their specific needs and financial circumstances. A rigorous DIN-Norm based Bedarfsanalyse ensures comprehensive coverage assessment.

Additional Services

Beyond core insurance products, Policen Direkt offers valuable additional services:

• Financial Advisory: Guidance on financial management and retirement planning.
• Retirement Planning: Assistance in creating a secure financial future.
• Claims Assistance: Streamlined and efficient claims processing.

Premiums and Pricing

Pricing Structure

Policen Direkt is known for its competitive premium rates. These are frequently benchmarked against industry averages, demonstrating cost-effectiveness.

Discounts and Special Offers

Several discount opportunities are available:

• Multi-Policy Discounts: Savings for customers with multiple policies.
• Safe Driver Discounts: Rewards for safe driving practices.
• Loyalty Rewards: Recognition for long-term customer relationships.
• Promotional Deals: Periodic limited-time offers.

Customer Service and Support

Contact Methods

Policen Direkt provides multiple avenues for customer contact:

• Phone: 069 900 219 0 (Germany), +49 69 900 219 0 (International)
• Email: [email protected]
• Live Chat: Available on the website.
• Video-Beratung: Personalized video consultations.
• WhatsApp-Kontakt: Convenient communication via WhatsApp.

Availability of 24/7 Support and Multilingual Assistance

Policen Direkt offers 24/7 customer support and multilingual assistance to cater to diverse customer needs and time zones.

Pros and Cons of Policen Direkt Insurance

Pros

• Competitive Premiums: Cost-effective insurance solutions.
• Comprehensive Coverage: Robust protection for assets and well-being.
• Digital Services: Convenient online policy management and claims processing.
• Personalized Service: Tailored advice and support.

Cons

• Complex Policies: Some policies may require careful review.
• Limited International Coverage: Primarily operates within Germany.

Conclusion

Summary of the Main Points Covered in the Review

Policen Direkt stands out as a reputable insurance broker with a significant market share in Germany. Its history showcases innovation and customer focus. The company's competitive premiums, comprehensive coverage, and personalized service make it a compelling option for German insurance needs.

Recommendations on Who Would Benefit Most from the Company’s Insurance Offerings

Individuals and businesses in Germany seeking cost-effective and comprehensive insurance solutions, who value digital convenience and personalized service, would particularly benefit from Policen Direkt's offerings.

Frequently Asked Questions about Policen Direkt Insurance

Answers to Common Questions about the Company’s Policies, Claims Process, and More

1. What types of insurance does Policen Direkt offer? Policen Direkt provides a range of insurance products, including life, health, auto, and property insurance.
2. How can I contact Policen Direkt? Contact methods include phone, email, live chat, WhatsApp, and video consultation.
3. Does Policen Direkt offer 24/7 support? Yes, 24/7 customer support is available.
4. What are the benefits of choosing Policen Direkt? Benefits include competitive premiums, comprehensive coverage, digital services, and personalized customer service.
5. Can I customize my policy with Policen Direkt? Yes, policy customization is available to meet individual needs.

References

1. https://www.policendirekt.de/impressum/
2. https://www.policendirekt.de/unternehmen/ueber-uns/
3. https://www.policendirekt.de/unternehmen/kontakt/