ManageAbility Insurance Review
This comprehensive review delves into ManageAbility, a national provider of medical bill review and utilization review services specializing in Workers' Compensation and Auto No-fault review services. Established in 1988, the company has grown significantly, expanding its services to insurance carriers across the United States. We'll examine their services, pricing structure, customer support, and overall value proposition to help you determine if ManageAbility is the right fit for your needs.
Overview
Year of Establishment and Background Story
Founded in 1988, ManageAbility's history is deeply rooted in its initial focus on Workers' Compensation and Auto No-fault review services. This specialization served as the cornerstone for its growth and subsequent expansion into a wider range of services for insurance carriers nationwide. Their initial success in these specialized areas provided the foundation for the development of their comprehensive medical bill review program.
Key Milestones in the Company’s History and Growth
- 1988: ManageAbility is established, laying the groundwork for its future success in the medical bill review and utilization review sectors.
- Expansion: ManageAbility strategically expands its operations and service offerings, extending its reach to serve insurance carriers throughout the United States. This expansion is built upon the solid reputation gained through years of expertise in Workers' Compensation and Auto No-fault review services.
Regulatory Compliance and Licenses
ManageAbility, headquartered in Michigan, maintains a strong presence in the Midwest. While detailed licensing information isn't readily available on their website, it's implied that they adhere to all relevant state and federal regulations. For complete transparency and to access specifics, direct contact with the company is recommended.
Insurance Products and Services
Main Insurance Products
Types of Insurance Offered
It's crucial to understand that ManageAbility doesn't offer traditional insurance products like life, health, auto, or homeowners insurance. Instead, they specialize in providing crucial support services to insurance carriers. Their core offerings include:
- Medical Bill Review: ManageAbility meticulously reviews medical bills to identify inaccuracies and ensure appropriate billing practices, leading to cost savings for insurance companies.
- Utilization Review: This service assesses the medical necessity and cost-effectiveness of treatments, preventing unnecessary expenses.
- Case Management: ManageAbility assists in guiding injured parties toward Maximum Medical Improvement (MMI), a critical step in reducing claim costs and facilitating recovery.
- Vocational Rehabilitation: This service aids in the successful return to work of individuals who have suffered injuries, minimizing long-term claim expenses.
- Market Surveys: ManageAbility conducts market research to analyze medical cost trends and provide valuable insights to its clients.
Additional Services
Other Services Provided
While ManageAbility doesn't offer financial advisory or retirement planning services, they provide comprehensive support focused on assisting insurance carriers with claims management. Their specialized services are designed to streamline and optimize the claims process, enhancing efficiency and reducing costs.
- Claims Assistance: This encompasses a comprehensive approach, leveraging medical bill review, utilization review, and case management to effectively handle claims from start to finish.
Premiums and Pricing
Pricing Structure
Overview of Premium Rates for Different Types of Insurance
ManageAbility doesn't operate on a premium-based model. Instead, they use a fee-for-service structure, meaning clients only pay for the specific services they utilize. This approach is tailored to each client's individual needs, offering flexibility and ensuring optimal cost control for their claims programs.
Comparative Analysis with Industry Averages
Direct comparisons with industry averages aren't readily available on their website. However, their emphasis on customized solutions and cost savings suggests they are competitively priced within the market. Their value proposition rests on demonstrably reducing overall claim costs for their clients.
Discounts and Special Offers
Available Discounts
Traditional discounts like multi-policy or safe-driver discounts aren't applicable to ManageAbility's service model. However, the inherent cost savings achieved through their efficient claim management effectively function as a discount, offering significant financial benefits to clients.
Promotional Deals and Limited-Time Offers
ManageAbility doesn't actively engage in promotional deals or limited-time offers. Their focus is on providing consistent, long-term value through superior claims management and cost-effective solutions.
Customer Service and Support
Contact Methods
Available Customer Service Channels
ManageAbility offers several avenues for contacting their customer support team:
- Phone: Contact numbers are available on their website.
- Email: Clients can reach out via the contact form on their website.
- Live Chat: A live chat feature is not currently listed on their website.
Availability of 24/7 Support and Multilingual Assistance
While 24/7 support and multilingual assistance aren't explicitly mentioned, their dedicated team is available during standard business hours to address client inquiries and provide assistance.
Pros and Cons of ManageAbility Insurance
Pros
Advantages of Choosing This Insurance Company
- Competitive Pricing: The fee-for-service model provides cost-effectiveness for clients, eliminating the need to pay for services they don't utilize.
- Comprehensive Coverage: ManageAbility's range of services caters to diverse needs, offering comprehensive support for insurance carriers managing claims.
- Expert Medical Bill Review: Their expertise in this area ensures efficient resolution of claims, directly impacting cost savings for their clients.
Cons
Potential Drawbacks or Areas for Improvement
- Limited Service Scope: ManageAbility specializes in specific services; they do not offer traditional insurance coverage.
- Customization Requirements: The customized approach may necessitate additional time and effort during the initial setup phase.
Conclusion
Summary of the Main Points Covered in the Review
ManageAbility is a specialized provider offering invaluable support services to insurance carriers. Their reputation, particularly within Workers' Compensation and Auto No-fault claims management, is strong. The company's focus on customization and demonstrable cost savings makes them a compelling choice for those seeking to optimize their claims processes.
Recommendations on Who Would Benefit Most from the Company’s Insurance Offerings
Insurance carriers seeking specialized services like medical bill review, utilization review, case management, vocational rehabilitation, and market surveys would find ManageAbility particularly beneficial. Their expertise is particularly valuable for managing Workers' Compensation and Auto No-fault claims.
Frequently Asked Questions about ManageAbility Insurance
Answers to Common Questions about the Company’s Policies, Claims Process, and More
- What services does ManageAbility offer? ManageAbility offers medical bill review, utilization review, case management, vocational rehabilitation, and market surveys.
- How does ManageAbility operate? The company operates on a fee-for-service basis, where clients pay only for the services they utilize.
- What is the background of ManageAbility? Founded in 1988, ManageAbility has expanded its services nationwide since its inception.
- How does ManageAbility ensure cost savings for clients? Through customized solutions tailored to individual client needs, they streamline claims management and reduce unnecessary expenses.
- What is the regulatory compliance status of ManageAbility? While specific details aren't publicly available, it's assumed they adhere to relevant state and federal regulations. Contacting the company directly is advisable for precise information.
Bullet Points Summary:
- Specializes in medical bill review and utilization review.
- Focuses on Workers' Compensation and Auto No-fault claims.
- Fee-for-service pricing model.
- Offers customized solutions for cost savings.
- Strong reputation in the claims community.
- Provides excellent claims assistance.
References
- https://manageability.com/
- https://manageability.com/about-us/
- https://manageability.com/careers/
