Getsurance

Getsurance Insurance Review: A Deep Dive into Digital Insurance

Getsurance is a digital-first insurance company based in Berlin, Germany. Established in 2016, initially under the name Young Finance, it quickly made a name for itself by offering a fully digital platform for purchasing life insurance and other products. This review delves deep into Getsurance, examining its offerings, customer experience, pricing, and overall value proposition. We will also explore its regulatory compliance and address common questions potential customers may have.

Overview: A History of Innovation and Growth

Getsurance's journey from Young Finance to its current iteration reflects a commitment to modernizing the insurance industry. The company's founding in 2016 marked a significant step towards digitalizing life insurance processes. A key milestone, though initially challenging, was the company's insolvency filing in October 2020. However, its acquisition by Nürnberger Versicherung in January 2021 solidified its position in the market and provided crucial resources for continued growth and stability. This acquisition provided a lifeline and demonstrated confidence in Getsurance’s innovative approach.

Regulatory Compliance and Licenses: Ensuring Trust and Security

Getsurance operates under strict regulatory guidelines. Registered as Getsurance GmbH with the Amtsgericht Charlottenburg Berlin HRB 175076 B, it maintains its licensing and certifications required to provide insurance services in Germany. The company’s partnership with SquareLife Insurance AG as its reinsurance partner further reinforces its financial stability and commitment to fulfilling its policy obligations. This partnership ensures that Getsurance can effectively manage risk and provide reliable coverage to its customers.

Insurance Products and Services: Catering to Diverse Needs

Main Insurance Products: A Range of Digital Solutions

Getsurance’s core offering revolves around convenient and accessible digital insurance products. This includes:

• Life Insurance: Getsurance's flagship product, offering a streamlined online application process that takes as little as five minutes to complete. This ease of access makes it attractive to busy individuals who value convenience.
• Krebsversicherung (Cancer Insurance): Providing financial security in the face of a cancer diagnosis, this specialized policy offers flexible coverage options tailored to individual circumstances and is available entirely online.
• Berufsunfähigkeitsversicherung (Disability Insurance): Protecting individuals against the financial consequences of an inability to work due to illness or injury. This product emphasizes the importance of financial planning and security for unexpected events.

Getsurance’s policies offer adjustable coverage amounts and durations, allowing customers to personalize their protection to fit their specific needs and budgets. The company is recognized for its efficient claims process, with many customers reporting swift resolution times.

Additional Services: Beyond Core Insurance

While Getsurance primarily focuses on its digital insurance offerings, it provides vital ancillary services. Although not explicitly detailed on their website, they likely offer claims assistance to guide policyholders through the process. This suggests a commitment to customer support beyond the initial purchase.

Premiums and Pricing: Competitive Rates and Potential Savings

Pricing Structure: Transparency and Affordability

Getsurance emphasizes competitive pricing for its digital insurance products. Premium calculations are performed online, providing customers with transparency and control over their costs. While a direct comparison to industry averages isn't readily available publicly, the digital-first approach often translates to lower overhead costs, potentially resulting in more affordable premiums for customers.

Discounts and Special Offers: Maximizing Value

Getsurance offers potential cost savings through various discounts and promotions. A multi-policy discount incentivizes customers to bundle their insurance needs with Getsurance. While not explicitly stated on their website, potential discounts like safe driver discounts or loyalty rewards are common within the insurance industry and are plausible options that Getsurance may offer. Regularly checking their website for limited-time offers is advisable to take advantage of potential savings.

Customer Service and Support: Accessibility and Responsiveness

Contact Methods: Multiple Channels for Assistance

Getsurance prioritizes customer accessibility through diverse contact methods: phone support for immediate assistance, email for detailed inquiries, and live chat for quick queries. This multi-channel approach ensures customers can choose their preferred method of communication, enhancing overall support experience.

While 24/7 support isn't explicitly confirmed, customer testimonials praise the responsiveness and helpfulness of the customer service team. The positive feedback suggests that Getsurance prioritizes customer satisfaction and timely support for its policyholders.

Pros and Cons of Getsurance Insurance: A Balanced Perspective

Pros: Highlights of the Getsurance Experience

• Competitive Premiums: Getsurance offers competitive pricing on its digital insurance products, potentially saving customers money compared to traditional insurers.
• Comprehensive Coverage: The policies provide a comprehensive level of coverage, catering to the various financial risks customers face.
• Efficient Claims Process: The streamlined digital process often leads to quicker claim resolution times, providing timely financial assistance to policyholders when they need it most.
• User-Centric Experience: The fully digital platform is designed for ease of use, making it simple for customers to manage their policies online.

Cons: Areas for Potential Improvement

• Limited Traditional Product Range: Getsurance’s strength lies in its digital offerings. It may not offer the extensive range of traditional insurance products found with larger, established insurers.
• Technological Dependence: As a fully digital company, Getsurance’s operations are dependent on technology. Technical issues or cybersecurity breaches could potentially disrupt service and cause inconvenience for customers.

Conclusion: Is Getsurance Right for You?

Getsurance has successfully disrupted the German insurance market with its innovative approach to digital life insurance. Its user-friendly platform, competitive pricing, and efficient claims process make it an attractive option for tech-savvy individuals seeking convenient and affordable insurance solutions. The acquisition by Nürnberger Versicherung adds another layer of stability and reassurance. However, potential customers should weigh the benefits against the potential limitations of its digital-only focus and the comparatively narrower range of insurance products.

Getsurance is ideally suited for individuals prioritizing convenience, efficiency, and competitive premiums, particularly those comfortable managing their insurance entirely online. Those requiring a broader range of traditional insurance products or who prefer in-person interactions might find other insurers more suitable.

Frequently Asked Questions about Getsurance Insurance

Here are answers to some commonly asked questions about Getsurance:

1. How do I purchase insurance from Getsurance? The entire purchase process is handled online via their website, and many policies can be obtained in as little as 5 minutes.
2. What types of insurance does Getsurance offer? Getsurance primarily offers digital life insurance, Krebsversicherung (cancer insurance), and Berufsunfähigkeitsversicherung (disability insurance).
3. How efficient is the claims process at Getsurance? The company is known for its efficient claims process, often resolving claims within a few days. However, processing times can vary depending on the individual claim and supporting documentation.
4. Does Getsurance offer any discounts or special offers? Multi-policy discounts are explicitly mentioned. Other potential discounts (safe driver, loyalty programs, etc.) may exist but need to be confirmed directly through their website or customer service.
5. What are the security measures in place at Getsurance? While specific details aren't publicly available, it's reasonable to assume they employ standard industry security protocols to protect customer data, including encryption and access controls.

Key Takeaways:

• Getsurance offers a fully digital, user-friendly insurance experience.
• Competitive pricing and efficient claims processing are key advantages.
• The range of products is currently focused on life insurance and related specialties.
• Customer service is generally well-regarded for its responsiveness.
• Consider your comfort level with fully digital insurance before choosing Getsurance.

References

1. https://fintech-consult.com/fintech/getsurance
2. https://getsurance.de
3. https://app.dealroom.co/companies/getsurance
4. https://www.eu-startups.com/directory/getsurance/