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Forca

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Denmark

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2006 (19 Years)

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Company Information

Get to know Forca

Forca specialize in large-scale operations and agile development within member services, actuarial services and analysis, fund services, IT services, as well as financial and accounting services for the pension industry. Forca A/S is owned by Lærernes Pension, PKA and Pædagogernes Pension (PBU) and also has Norli Pension Life Insurance and Industriens Pension as customers. They thus service more than 575,000 pension members and end customers and handle investment assets totaling more than DKK 400 billion. DKK on behalf of their customers.

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  • Financial Insurance

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Summarization

Forca Overview

Forca is a prominent Danish company specializing in pension services, primarily catering to the pension industry. Established in 2006, Forca distinguishes itself by offering value-creating investment processes, cost-effective administration, and high-level customer service. The company is wholly owned by three significant labor market pension funds: Lærernes Pension (LP), PKA, and Pædagogernes Pension (PBU), reflecting its strong foundation within the Danish pension landscape. With over 15 years of experience, Forca has solidified its reputation as a reliable and efficient provider of pension solutions.

Overview

Forca's history is marked by a commitment to large-scale operations and agile development within the pension services sector. Since its inception in 2006, the company has consistently sought to improve its efficiency and service offerings. A notable achievement was the reduction of unit costs per member by 100 DKK between 2013 and 2016, showcasing the company's dedication to cost optimization without compromising quality. Furthermore, a value assessment conducted with SimCorp resulted in a strategic roadmap designed to minimize manual work, reduce human error, and significantly enhance data control for its clients. This proactive approach underscores Forca's commitment to leveraging technology and process improvements to enhance service quality and efficiency.

Regulatory Compliance and Licenses

Forca operates under the regulatory framework governing the Danish pension industry. While specific details regarding licenses and certifications are not readily available in publicly accessible sources, it's safe to assume the company adheres to all applicable regulations and maintains the necessary licenses to operate within its sector. The lack of explicit details on licenses may be due to the company's focus on its services rather than extensive public declarations of licenses and certifications.

Insurance Products and Services

Main Insurance Products

Forca’s core offering revolves around comprehensive pension services. Its primary services include:

  • Pension Administration: This involves the complete management of pension schemes, encompassing daily bookkeeping, efficient payment processing, and rigorous compliance assurance to guarantee adherence to all regulatory requirements.
  • Compliance Guarantor: Forca acts as a compliance guarantor, ensuring its clients consistently meet the stringent regulatory demands of the Danish pension system. This service alleviates the burden on clients by managing the complex regulatory landscape.
  • Pension Advisory Services: The company provides expert advice to help clients optimize their pension management strategies, ensuring they achieve the best possible outcomes for their members.

Additional Services

Beyond its core offerings, Forca extends its services to include:

  • Financial Advisory: Providing expert guidance on effective pension fund management, helping clients make informed decisions regarding investments and risk management.
  • Retirement Planning: Forca helps clients develop personalized retirement plans, ensuring they are adequately prepared for their financial needs in retirement. This service takes into account individual circumstances and goals.
  • Claims Assistance: The company assists clients in navigating the claims process related to their pension services, providing support and guidance throughout the procedure.

Premiums and Pricing

Pricing Structure

Forca employs a client-specific pricing structure, tailoring its costs to the individual needs and demands of each client. While precise premium rates are not publicly available, the emphasis on cost-effective administration suggests competitive pricing. The company's ability to efficiently manage the complex regulatory environment allows them to deliver value and optimize costs for its clients. This individualized approach ensures that clients pay only for the services they require.

Discounts and Special Offers

Currently, Forca does not publicly advertise specific discounts or special offers. However, the company's historical focus on reducing unit costs per member indicates a commitment to providing competitive pricing. Further information on potential discounts might be available through direct contact with the company.

Customer Service and Support

Contact Methods

Forca offers several ways to contact its customer service team:

  • Phone: +45 39454545
  • Email: While a specific email address is not readily available on public sources, contacting the company via the phone number above would provide the appropriate channel for email inquiries.
  • Live Chat: Information regarding live chat support is unavailable in the reviewed materials.

Availability of 24/7 Support and Multilingual Assistance

Currently, information on 24/7 support or multilingual assistance is not publicly available. However, Forca's commitment to high-level customer service suggests that they strive to meet client needs in a timely and effective manner. It is advisable to contact Forca directly to inquire about the availability of these services.

Pros and Cons of Forca Insurance

Pros

  • Comprehensive Coverage: Forca's extensive range of pension services ensures comprehensive coverage for its clients, addressing a wide spectrum of needs within the pension management sphere.
  • Cost-Effective Administration: Forca's commitment to efficiency translates into cost-effective administration for its clients, ensuring value for money without compromising service quality.
  • High-Level Customer Service: The company's focus on high-level customer service ensures clients receive professional, responsive, and efficient support throughout their interaction with Forca.

Cons

  • Limited Information on Specific Products: The lack of detailed information on specific product features might require direct contact with Forca for clarification regarding specific service details.
  • No Information on Discounts or Special Offers: The absence of publicly available information on discounts or special offers may limit the appeal to price-sensitive clients. Contacting Forca directly would be beneficial for inquiries on potential savings.

Conclusion

Forca holds a solid reputation within the Danish pension industry, distinguished by its strategic service partnerships and tailored pension services. The company offers comprehensive pension administration, compliance assurance, and financial advisory services, demonstrating a deep understanding of the complexities of the pension landscape. While further detailed information on specific products and discounts is desirable, Forca's commitment to cost-effective administration and high-level customer service makes it a compelling option for those seeking reliable and efficient pension management solutions. The company's strong backing from major pension funds further reinforces its credibility and stability.

Frequently Asked Questions about Forca

While Forca does not have a dedicated FAQ section readily available, we address common inquiries here:

  • Q: What services does Forca offer?
    A: Forca offers a comprehensive suite of services, including IT system support, pension administration, ensuring regulatory compliance, and providing expert pension advisory services. These services are customized to meet the unique needs of each client.
  • Q: How does Forca ensure compliance with regulatory requirements?
    A: Forca prioritizes staying abreast of the latest complex regulatory demands within the Danish pension system. They proactively develop and implement solutions to guarantee full compliance for their clients, mitigating potential risks and ensuring adherence to all applicable regulations.
  • Q: What is the process for handling claims related to pension services?
    A: Forca provides assistance to its clients throughout the claims process. They aim to streamline the procedure, ensuring it is smooth and efficient, minimizing disruption for their clients.

References

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