Clearhaus Payment Gateway: A Comprehensive Review
Choosing the right payment gateway is crucial for any business. This review analyzes Clearhaus Holding A/S, a Danish payment service provider, to help you determine if it’s the right fit for your business.
Introduction to Clearhaus Holding A/S
Founded in 2011, Clearhaus Holding A/S is a Danish payment institution offering acquiring services for businesses across 33 European countries. Their focus on transparency and customer service has contributed to their growth within the European payments market.
Clearhaus Services and Market Position
Clearhaus provides payment processing services including card payments, mobile payments, and recurring billing. They support major card brands (Visa, Mastercard, American Express, Diners Club) and alternative methods like Apple Pay, catering to a broad customer base. As a principal member of Visa and Mastercard, Clearhaus serves over 7,500 online stores across Europe.
Company Background and Milestones
Year of Establishment and Founders
Clearhaus was founded in 2011 in Denmark. While specific founder details are not publicly available, their vision focuses on simplifying online payment processing.
Key Milestones and Growth
- 2015:Acquired its first international client in the UK.
- 2016:Recognized by the Nordic Startup Awards.
- 2017:Captured 20% market share in Denmark.
- 2018:Opened its first international office in London.
Regulatory Compliance and Licenses
Regulatory Oversight
Clearhaus is overseen by the Danish Financial Supervisory Authority (FSA), ensuring adherence to financial regulations and best practices.
Licenses and Certifications
Authorized by the Danish FSA, Clearhaus holds the necessary licenses to operate across Europe. Their principal memberships with Visa and Mastercard and PCI DSS compliance reinforce their commitment to secure payment processing.
Services and Products Offered by Clearhaus
Payment Processing Solutions
Clearhaus provides core payment processing solutions including card processing, bank transfers, and mobile payments. They support a wide range of currencies including DKK, EUR, GBP, NOK, SEK, USD, CZK, HUF, PLN, RON, and CHF, facilitating cross-border transactions.
Merchant Services
Clearhaus offers merchant-specific solutions such as online payment gateways and POS systems. Benefits include flexible settlement currencies, no setup or monthly fees, and conditional 3-D Secure.
Digital Wallet and Mobile App Integration
While Clearhaus doesn’t have a dedicated digital wallet app, it integrates with methods like MobilePay and offers dynamic descriptors for customized transaction details on cardholder statements.
Key Features of Clearhaus
Security and Fraud Protection
Clearhaus prioritizes security through PCI DSS compliance, automated fraud detection systems, and robust security protocols. Specific details on encryption and 2FA are not readily available.
Integration and Compatibility
Clearhaus seamlessly integrates with various e-commerce platforms and third-party services for streamlined setup and operations.
Speed and Reliability
Clearhaus's infrastructure is designed for reliability and speed, ensuring efficient payment processing.
Pricing and Fees for Clearhaus Services
Transaction Fees
| Card Type | Transaction Fee | Minimum Fee |
| Locally Issued Cards | 1.45% | £0.02 |
| Foreign Issued Cards | 2.75% | £0.04 |
Other Charges
| Fee Type | Amount |
| Chargeback Handling Fee | £30 |
| Refund Fee | £0.25 |
Customer Support
Contact Methods and Availability
Clearhaus provides customer support via email and live chat. They offer multilingual support, and while 24/7 availability isn't explicitly stated, they aim for timely assistance during business hours.
Pros and Cons of Using Clearhaus
Pros
- Great customer service
- Simple setup process
- Competitive pricing
- Efficient payouts
Cons
- Potential for hidden fees
- Unclear terms and conditions
- Reports of account closures
Conclusion and Recommendations
Clearhaus offers a reliable payment solution, especially for European businesses with high transaction volumes. However, potential drawbacks like hidden fees and account closures require careful consideration. Due diligence is recommended. Clearhaus is well-suited for businesses primarily operating in Denmark and other countries with predominant local card transactions due to competitive local card fees.
Frequently Asked Questions (FAQs)
- What are the transaction fees?Fees vary by card type: 1.45% (minimum £0.02) for local cards and 2.75% (minimum £0.04) for foreign cards.
- Are there additional fees?Yes, including a £30 chargeback fee and a £0.25 refund fee.
- How do I get started?Apply on the Clearhaus website; support is available.
- What security measures are in place?Clearhaus is PCI DSS compliant and uses fraud detection systems.
- Which currencies are supported?Clearhaus supports all currencies accepted by Visa and Mastercard, including DKK, EUR, GBP, NOK, SEK, USD, CZK, HUF, PLN, RON, and CHF.
For more information, visit theClearhaus Helpdesk FAQ section.
