Broad is a technology company, part of the Y Combinator Winter 2021 batch, that specializes in artificial intelligence for customer service. The company develops and deploys AI agents that can autonomously handle a high volume of customer support inquiries across various channels, including email, chat, and phone. Broad's mission is to enable businesses to scale their support capabilities efficiently, reduce response times, and allow human agents to focus on more complex, high-value customer interactions.

Founded in

United Kingdom