Associated Administrators

Associated Administrators Insurance Review

Associated Administrators, LLC is a leading third-party administrator (TPA) specializing in the administrative management of Taft-Hartley Funds. Established in 1972 by Hugh F. Brookhart, the company is headquartered in Sparks, Maryland, with additional locations in Maryland. Associated Administrators serves over 60 Taft-Hartley Funds and manages plans covering more than 262,000 lives. The company is recognized for its comprehensive services, including health and welfare, pension, annuity, severance, legal, vacation, apprenticeship training, and scholarship plans. This review will delve into the company's history, insurance products, pricing structure, customer service, and overall value proposition, providing a comprehensive evaluation of Associated Administrators as a provider of insurance and benefits administration services.

Overview

Year of Establishment and Background Story

Associated Administrators was founded in 1972 by Hugh F. Brookhart. The company has a rich history spanning over 50 years, with a primary focus on providing administrative management services for Taft-Hartley Funds. These funds are employee benefit plans governed by the Taft-Hartley Act, which regulates labor-management relations in the United States. Associated Administrators' expertise in this area has been instrumental in its growth and success.

Key Milestones in the Company’s History and Growth

Since its inception, Associated Administrators has experienced significant growth and has achieved several key milestones: * **Founding (1972):** Hugh F. Brookhart established the company, laying the foundation for its expertise in Taft-Hartley Fund administration. * **Revenue Growth:** Associated Administrators has consistently expanded its operations and client base, achieving $52.3 million in revenue as of 2024. This growth reflects the company's ability to meet the evolving needs of its clients. * **Employee Base:** The company currently employs 74 individuals, demonstrating its commitment to providing high-quality services through a dedicated team. Associated Administrators' employee base is known for its expertise and strong customer service focus. The company has invested in technological advancements to enhance its operational efficiency and provide a seamless experience for its clients.

Regulatory Compliance and Licenses

Details on Licenses and Certifications Obtained

Associated Administrators understands the importance of regulatory compliance and has obtained the necessary licenses and certifications to operate effectively. The company adheres to various regulations, including the Employee Retirement Income Security Act (ERISA), the Consolidated Omnibus Budget Reconciliation Act (COBRA), the Health Insurance Portability and Accountability Act (HIPAA), the Family and Medical Leave Act (FMLA), and the Patient Protection and Affordable Care Act (PPACA). This commitment to compliance ensures that Associated Administrators operates within the legal framework governing employee benefits, providing assurance to its clients.

Furthermore, Associated Administrators maintains a robust compliance monitoring program to ensure continuous adherence to all relevant regulations. This program involves regular internal audits and reviews to identify any potential compliance issues and implement corrective measures as needed. The company's dedication to compliance is essential for safeguarding the interests of both its clients and their employees.

Insurance Products and Services

Main Insurance Products

Associated Administrators offers a comprehensive suite of insurance products designed to meet the diverse needs of Taft-Hartley Funds and their beneficiaries:

• Health Insurance: Associated Administrators provides comprehensive health insurance coverage, including medical and disability benefits. The company processes over 51,000 medical and disability claims monthly, demonstrating its efficiency and commitment to timely claim resolution.
• Pension Plans: The company manages pension plans, ensuring that retirees receive timely and accurate payments. Associated Administrators issues over 25,000 pension checks monthly, providing financial security to its plan participants.
• Annuity Plans: As part of its comprehensive benefit services, Associated Administrators offers annuity plans to provide retirement income to plan participants. These plans help individuals accumulate savings and generate income during retirement.
• Severance Plans: Associated Administrators administers severance plans, which provide financial support to employees who experience job loss. These plans help employees transition smoothly during difficult times.
• Legal and Vacation Plans: The company also offers legal and vacation plans as part of its benefits package, contributing to the overall well-being of plan participants.

Coverage Options and Policy Details

Associated Administrators recognizes that each client has unique needs. To cater to these needs, the company offers customized plans that provide detailed coverage options and policy details. This personalized approach ensures that clients receive the specific coverage they require. Clients can work with dedicated account executives to develop plans that align with their specific goals and budget.

Additional Services

Beyond its core insurance products, Associated Administrators offers a range of additional services to enhance its value proposition for clients:

• Financial Advisory Services: The company provides financial advisory services to help clients make informed decisions about their benefits and investments. This support ensures that clients effectively manage their benefits and plan for their financial future.
• Retirement Planning: Associated Administrators offers retirement planning services, assisting individuals in preparing for their post-work life. These services include personalized retirement planning guidance, investment strategies, and other resources to help clients achieve their retirement goals.
• Claims Assistance: The company provides efficient claims processing and appeals processes to ensure smooth resolution of claims. Associated Administrators strives to provide a positive experience for claimants, minimizing delays and frustrations.
• Communication Services: Associated Administrators places a strong emphasis on effective communication. The company provides Summary Plan Descriptions, customized quarterly newsletters, and compliance notifications to keep participants informed about their benefits and plan updates. This transparent communication fosters trust and ensures that participants have the information they need to make informed decisions about their benefits.

Premiums and Pricing

Pricing Structure

Associated Administrators does not provide detailed information on premium rates for different types of insurance on its website. However, the company is known for offering competitive rates and flexible pricing structures. This approach is designed to make its services accessible to a wide range of clients with diverse needs.

Clients are encouraged to contact Associated Administrators directly to obtain specific premium quotes and discuss pricing details. The company's account executives are available to provide customized pricing information based on individual client requirements and circumstances.

Comparative Analysis with Industry Averages

Limited information is available on how Associated Administrators' premium rates compare to industry averages. However, the company's reputation for competitive pricing suggests that its rates are likely to be in line with or even below industry standards. This competitive pricing strategy helps Associated Administrators attract clients and maintain a strong market position.

Discounts and Special Offers

Associated Administrators does not explicitly disclose details regarding available discounts or special offers on its website. However, the company's focus on competitive pricing suggests that it may offer various discounts and incentives to clients. These discounts may be based on factors such as group size, industry, or specific plan features.

To learn about potential discounts and special offers, clients should inquire with Associated Administrators directly. The company's account executives can provide personalized information based on individual client circumstances.

Customer Service and Support

Contact Methods

Associated Administrators provides multiple contact methods to ensure accessibility and convenience for its clients:

• Phone: Clients can reach Associated Administrators through several phone numbers:
  • (800) 638-2972
  • (410) 683-6500
  • (301) 459-3020
• Fax: Fax services are available for medical claims at (410) 683-7788 and for urgent claims at (877) 227-3536.
• Email and Live Chat: Associated Administrators does not offer email or live chat services on its website. However, the company provides a robust online benefits portal for clients to access information, submit claims, and manage their accounts.
• In-Person Service: Clients can visit Associated Administrators' offices in Sparks and Landover, Maryland, for in-person service and assistance. This personalized approach allows for direct interaction with the company's customer service representatives.

Availability of 24/7 Support and Multilingual Assistance

Associated Administrators offers 24/7 phone access to benefits information through its automated benefit information system. This system provides round-the-clock access to plan information, claim status, and other resources, ensuring that participants can get the information they need whenever they need it. However, live agent support is not available outside of regular business hours.

Information regarding multilingual assistance is not readily available on the company's website. Clients who require support in languages other than English should contact Associated Administrators directly to inquire about available language options.

Pros and Cons of Associated Administrators Insurance

Pros

• Competitive Premiums: Associated Administrators is known for offering competitive premium rates, making its services attractive to budget-conscious clients.
• Comprehensive Coverage: The company provides comprehensive coverage options tailored to meet the specific needs of each client, ensuring that individuals and families are protected.
• Efficient Claims Processing: Associated Administrators offers efficient claims processing and appeals processes, ensuring that claims are resolved promptly and fairly. This efficiency minimizes delays and frustrations for claimants.
• Customer-Focused Approach: Associated Administrators is known for its customer-focused approach, providing dedicated account executives and knowledgeable call center representatives. This personalized service ensures that clients receive the support they need.

Cons

• Limited Information on Premium Rates: Associated Administrators does not provide detailed information on premium rates for different types of insurance on its website. This lack of transparency can make it difficult for potential clients to compare rates and make informed decisions.
• No Information on Promotional Deals: There is no specific information available on promotional deals or limited-time offers provided by the company. This lack of information may limit clients' opportunities to save on premiums.

Conclusion

Summary of the Main Points Covered in the Review

This review has highlighted the key aspects of Associated Administrators as a provider of insurance and benefits administration services. Here's a recap of the main points covered:

• Overview: Associated Administrators, founded in 1972, specializes in administering Taft-Hartley Funds. The company has a strong reputation for delivering comprehensive services.
• Services: The company offers a comprehensive range of insurance products, including health, pension, annuity, severance, legal, vacation, apprenticeship training, and scholarship plans. These services are designed to meet the diverse needs of Taft-Hartley Funds and their participants.
• Customer Service: Associated Administrators is known for its customer-focused approach, providing dedicated account executives and efficient claims processing. The company is committed to providing a positive and supportive experience for its clients.

Recommendations on Who Would Benefit Most from the Company’s Insurance Offerings

Clients who require comprehensive benefit management services, particularly those in industries such as grocery stores, building trades, and the private sector, would benefit from Associated Administrators' services. The company's expertise in administering Taft-Hartley Funds makes it an ideal choice for these clients. Associated Administrators can help ensure that these clients' benefits are managed effectively and that their employees receive the coverage and support they need.

Frequently Asked Questions about Associated Administrators Insurance

Answers to Common Questions about the Company’s Policies, Claims Process, and More:

References

• [1] https://associated-admin.com
• [2] https://rocketreach.co/associated-administrators-llc-profile_b5e85632f42e8758
• [3] https://www.zoominfo.com/c/associated-administrators-inc/22074000
• [4] https://associated-admin.com/?page_id=9
• [5] https://associated-admin.com/?page_id=26

Key Takeaways

Associated Administrators is a well-established and reputable TPA specializing in the administrative management of Taft-Hartley Funds. The company offers a comprehensive suite of insurance products and services designed to meet the diverse needs of its clients. Associated Administrators is known for its competitive pricing, efficient claims processing, and customer-focused approach. Clients who require comprehensive benefit management services, especially those in the grocery store, building trades, and private sector industries, would benefit from Associated Administrators' services.