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AAX

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United States

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2018 (7 Years)


Average

2.85/5

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Security Information

0.00

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Verification on TrustFinance

0.00

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Traffic & Engagement

2.67

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Security Information

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Warning

This company is currently unproved.

Please be cautious of the potential risks!

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Company Information

Get to know AAX

AAX is a cryptocurrency exchange offering spot, futures and savings products across a wide variety of digital assets, including Bitcoin, Ethereum and others.

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Industry

  • Crypto Exchange

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Review Analytic

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Maryam Garba

Maryam Garba

Direct review

Excellent

Overall Thought

AAX has truly transformed my crypto trading journey. Their intuitive platform and diverse range of cryptocurrencies make trading a breeze. The security features, including multi-layered authentication, put my mind at ease. The real-time market data and advanced charting tools empower me to make informed decisions. What sets AAX apart is their responsive customer support; they've always promptly addressed any concerns I've had. Thanks to AAX, my crypto trading experience has been smooth, secure, and profitable.

Aug 29, 2023
A

ashwaniupad934

Direct review

Excellent

Overall Thought

This website and company is very trustable. The shareholders and investors of this website get high dividend. This website grow many times at high position In many days . Shareholders and investors get high dividend. Product is very good . You can use this website in easy way . Good website for online investment This website is trustable. Good website for online investment.All investors should invest here because of its ease of use and good customer service.

Feb 1, 2023
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Reviews

| Total 13

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AI Review analysis

Let’s TrustFinance AI Summarize all the reviews for you.

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5 Star

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4 Star

15%

3 Star

8%

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Company profile image
Direct review Dot icon29 Aug

Overall Thought

Excellent

AAX has truly transformed my crypto trading journey. Their intuitive platform and diverse range of cryptocurrencies make trading a breeze. The security features, including multi-layered authentication, put my mind at ease. The real-time market data and advanced charting tools empower me to make informed decisions. What sets AAX apart is their responsive customer support; they've always promptly addressed any concerns I've had. Thanks to AAX, my crypto trading experience has been smooth, secure, and profitable.

Read more
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Direct review Dot icon21 Mar

Overall Thought

Excellent

I highly recommend AAX for anyone looking for a reliable, affordable, and secure cryptocurrency exchange. Their customer service, product offerings, fees, ease of use, and security all make them a top choice in the market.

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Direct review Dot icon18 Mar

Overall Thought

Excellent

[Customer Service] I have been thoroughly impressed with AAX since I started using their platform. Their customer service is outstanding, with a knowledgeable and responsive team that always goes above and beyond to assist me with any questions or issues that arise. They provide prompt and personalized support, and I always feel like a valued customer. [Product or Service offerings] AAX offers an excellent range of products and services for cryptocurrency trading, including access to multiple markets and trading pairs. Their platform is user-friendly and intuitive, making it easy to navigate and manage my trades. [Fees and Charges] The fees and charges are also competitive, with transparent pricing that allows me to make informed decisions. [Easy to use] This platform is very easy to use. I'm using it for a long time and didn't get any complication while using it. It's very user friendly. [Security] What really stands out about AAX is its commitment to security. The platform uses advanced encryption and secure protocols to protect my data and assets, and they have a dedicated team that monitors the platform for potential security threats. This gives me peace of mind knowing that my investments are safe and secure. Overall, I highly recommend AAX to anyone looking for a reliable and secure cryptocurrency trading platform. Their exceptional customer service, diverse product offerings, competitive fees, and ease of use make them a top choice in the industry.

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T
Direct review Dot icon13 Mar

Overall Thought

Excellent

AXX has been an awesome company I recommend you to try it. The app works well and they keep to their promises

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y
Direct review Dot icon16 Feb

Overall Thought

Excellent

I think your company is the lonely company can I trust in digital currency

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Summarization

AAX Crypto Exchange Review: A Comprehensive Analysis

Overview and General Information

The Atom Asset Exchange (AAX) was a cryptocurrency exchange that ultimately ceased operations. Understanding its history and downfall provides crucial lessons for navigating the cryptocurrency market. This review examines AAX’s background, services, and the reasons behind its collapse, emphasizing the importance of choosing secure and transparent exchanges.

Background and History of the Company

AAX, founded in 2018 in Seychelles, primarily operated out of Hong Kong. The exchange’s history is unfortunately marked by significant negative events. Notably, Thor Chan, the CEO, resigned in May 2021, signaling early warning signs. The exchange ultimately suspended all withdrawals on November 13, 2022, followed by a complete cessation of operations on December 16, 2022. This abrupt closure resulted in significant losses for many investors and highlighted critical shortcomings in the platform's operational stability and security.

Certifications and Licenses Held

Publicly available information regarding specific certifications and licenses held by AAX is limited. It's crucial to remember that the lack of readily available information on licensing and regulatory approvals should raise significant concerns about an exchange's legitimacy and security. Always independently verify such details with official regulatory bodies before entrusting your funds to any cryptocurrency platform.

Products and Services Offered by AAX Crypto Exchange

Details of Main Products

AAX offered a range of typical cryptocurrency exchange services. These included:

  • Spot Trading: Facilitated the buying and selling of cryptocurrencies like Bitcoin and Ethereum at the current market price.
  • Perpetual Contracts: Allowed users to engage in leveraged trading of digital assets, offering potentially high rewards but also increased risk.
  • P2P Fiat Trading: Provided a platform for peer-to-peer exchange of cryptocurrencies for fiat currencies (like USD, EUR, etc.).
  • Savings Products: Offered users the opportunity to earn interest on their cryptocurrency holdings.

Additional and Special Services

AAX also boasted some additional features:

  • API Connectivity: Provided application programming interface (API) access, enabling developers to integrate the exchange's functionality into other applications. This feature, while technically advanced, did not prevent the exchange's eventual failure.
  • Financial Advisory Services (Unconfirmed): There's no reliable public information confirming the provision of financial advisory services by AAX. Any claims regarding such services should be treated with extreme caution given the exchange's eventual collapse.

Product Features and Conditions

Key Attributes and Requirements

AAX supported a relatively large number of assets and trading pairs, but this did not offset its security flaws.

  • Supported Assets: Claimed support for over 20 fiat currencies and numerous digital assets. The actual number and accessibility of these assets during the exchange's operational lifespan are less clear following the collapse.
  • Trading Pairs: Offered a variety of trading pairs encompassing Bitcoin, Ethereum, and other popular cryptocurrencies. Again, the practicality of this feature was diminished by the exchange's ultimate failure.
  • Security Measures: AAX's most significant flaw was its inadequate security measures. The suspension of withdrawals and the exchange's complete shutdown serve as stark evidence of this critical deficiency.

Contact Channels and Customer Support

Contact Methods

AAX's customer support channels were reportedly insufficient and unreliable, adding to the negative experiences of users.

  • Email: No publicly available email address for customer support is verifiable.
  • Chat: A chat function existed on the website but became inoperable before the exchange's closure.
  • Branch Locations: No physical branch locations were publicly known.

Service Hours and Support Quality

The lack of transparent information and communication during the crisis highlights the poor support provided by AAX.

  • Service Hours: No defined service hours were publicized.
  • Support Quality: The extremely poor support quality, characterized by a lack of communication and assistance to investors during the exchange's downfall, is a significant negative.

Pros and Cons of AAX Crypto Exchange

Pros

  • Wide Range of Trading Pairs: AAX initially offered a diverse selection of trading pairs, potentially attractive to some traders.
  • User-Friendly Interface (Reported): Some users reported a user-friendly interface, though this positive aspect is overshadowed by the exchange's security issues and ultimate collapse.

Cons

  • Poor Security Measures: The most significant drawback was the demonstrably inadequate security measures, directly responsible for the exchange's failure and investor losses.
  • Lack of Transparency: The lack of transparency in operations fostered mistrust amongst investors and contributed significantly to its downfall.
  • Poor Customer Support: The inadequate customer support during the crisis further compounded the negative experiences of users.

Summary of AAX Crypto Exchange Review

Who is it Best Suited For and Why

Given its ultimate failure, AAX is not suitable for any investor. While it initially offered a variety of trading pairs and a reportedly user-friendly interface, these positive aspects were far outweighed by its severe security flaws and lack of transparency.

Final Thoughts on Value and Choosing the Company

In conclusion, AAX's collapse serves as a cautionary tale in the cryptocurrency market. The combination of inadequate security measures, lack of transparency, and deficient customer support resulted in significant losses for investors. When selecting a cryptocurrency exchange, prioritize platforms with robust security protocols, transparent operations, and reliable customer support. Due diligence is essential to protect your investments.

Frequently Asked Questions about AAX Crypto Exchange

  • Q: What happened to AAX?
    A: AAX suspended withdrawals on November 13, 2022, and ultimately ceased operations on December 16, 2022, resulting in significant losses for its users.
  • Q: Why did AAX collapse?
    A: The collapse of AAX stemmed from a combination of factors, primarily its inadequate security measures and a lack of transparency in its operations, leading to investor mistrust and ultimately, its downfall.

References

[1] https://en.wikipedia.org/wiki/Atom_Asset_Exchange

[5] https://www.wikifx.com/en/dealer/3801739622.html

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