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Best Bank in Indonesia 2025–2026

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TrustFinance Research Team

Thg 11 05, 2025

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11 min read


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The Apex of Indonesian Finance: Defining Excellence for 2025–2026

Indonesia’s banking sector begins the 2025–2026 period in a strong position. The industry continues to show high resilience with healthy balance sheets, efficient digital transformation, and a steady monetary environment.

To identify the best bank in Indonesia, this ranking evaluates financial performance, customer trust, digital innovation, and sustainable finance practices.

Top Banks in Indonesia 2025–2026

Rank

Bank

Key Strengths

ROE (2025)

Digital Platform

1

Bank Mandiri (BMRI)

Largest by assets, strong profitability, advanced Livin’ ecosystem

18.1%

Livin’ by Mandiri

2

Bank Central Asia (BCA)

Most trusted brand, efficient operations, lowest write-off rate

~17%

m-BCA

3

Bank Rakyat Indonesia (BRI)

MSME and inclusion leader, biggest mobile banking user base

~15%

BRImo

4

Bank Syariah Indonesia (BSI)

ESG and Islamic finance pioneer

N/A

BSI Mobile

5

Bank Negara Indonesia (BNI)

Strong SME focus, expanding investment arm

~14%

BNI Mobile


A Strong Banking System Built on Stability

Indonesia’s financial sector remains well-capitalized and stable.

  • Capital Adequacy Ratio (CAR) stood at 27.02% in late 2024, well above the required level.
  • Non-Performing Loan (NPL) ratio was 2.20% gross and 0.77% net, reflecting healthy credit quality.
  • Bank Indonesia (BI) has maintained the benchmark rate at 5.50%, keeping inflation within the target range of 2.5 ± 1%.

This strong foundation gives the major banks, particularly Mandiri, BRI, BCA, and BNI, a clear advantage as they expand their digital and financial ecosystems.


Ranking Overview: The Leaders of Indonesian Banking

Bank Mandiri (BMRI): The All-Round Champion

Bank Mandiri remains Indonesia’s largest bank with total assets of IDR 2,515 trillion as of June 2025. It delivers high profitability with an ROE of 18.1%, a low NPL of 1.24%, and an impressive CASA ratio of 74%.
 

The bank’s Livin’ platform is now the centerpiece of its digital growth, offering lifestyle services through Livin’ Sukha and Livin’ Merchant. With over 2.4 million merchants onboarded and a 19.5% CAR, Mandiri continues to combine size, stability, and innovation better than any other bank in the country.

Bank Central Asia (BCA): The Trust and Efficiency Leader

BCA remains Indonesia’s most trusted financial institution. Its AAA+ brand strength rating, combined with the lowest write-off rate among major banks, reflects its conservative yet highly efficient strategy.

The m-BCA app delivers exceptional reliability and user satisfaction, particularly for affluent and urban customers. BCA’s strength lies in operational precision and customer trust, making it the safest and most consistent performer for 2025–2026.

Bank Rakyat Indonesia (BRI): The Inclusion Powerhouse

BRI continues to lead in micro, small, and medium enterprise (MSME) financing and financial inclusion. The BRImo platform now serves 33.5 million users, the largest mobile banking user base in Indonesia.
 

While BRI’s annual write-off rate of about 3.3% is higher than its peers, this is a result of its focus on the MSME and ultra-micro sectors, which carry higher risk. Even so, BRI’s diversified portfolio, government alignment, and strong digital presence keep it one of the country’s most strategic institutions.

Bank Syariah Indonesia (BSI): The ESG and Islamic Finance Pioneer

BSI has positioned itself as a global reference point for Islamic ESG banking. It was recognized as the World’s Best Islamic Bank for ESG 2025 by Euromoney. The bank’s Bloomberg ESG rating improved from 2.24 to 3.86, placing it in the “Leading” category. This combination of Shariah compliance and sustainability makes BSI a key player for ethical investors and green finance initiatives.

Bank Negara Indonesia (BNI): The Strategic Integrator

BNI continues to grow its presence in the SME and corporate banking sectors. Its subsidiary, BNI Sekuritas, earned the title of Best Investment Bank for Equity Capital Markets 2025.
 

BNI’s main challenge is maintaining asset quality as write-offs have increased. Strengthening provisions and balancing credit costs will be essential to sustain profitability through 2026.


Digital Banking Leadership in 2025

Digital transformation defines the current era of Indonesian banking. The total value of digital transactions in 2024 reached IDR 5,570 trillion, and usage has grown more than 150% since 2018.

Bank

App Name

Main Focus

Users (2024)

Recognition (2025)

BRI

BRImo

Financial inclusion and volume leadership

33.5M

Best Digital Bank

Mandiri

Livin’

Ecosystem monetization

24M

Best Mobile Banking Service

BCA

m-BCA

Efficiency and reliability

30.8M

Strongest Banking Brand

BNI

BNI Mobile

SME banking

16.9M

Best SME Digital Bank

Livin’ by Mandiri recorded a 168% increase in transaction frequency and maintains a 95% user retention rate. m-BCA continues to be the benchmark for trust and ease of use, while BRImo remains unmatched in reach and inclusivity.


Sustainability and ESG Banking

Sustainable finance is now a central priority for Indonesia’s banking sector.

  • Bank Syariah Indonesia (BSI) has become a leader in merging Islamic principles with ESG commitments.
  • Maybank Indonesia and HSBC Indonesia have also been recognized for excellence in ESG and sustainable finance.
  • BRI is deeply involved in social impact initiatives, issuing a Green Bond worth IDR 5 trillion and expanding its Ultra Micro Ecosystem to support inclusive economic growth.

This collective progress highlights how Indonesian banks are aligning profitability with positive social and environmental outcomes.


Institutional Banking and Corporate Excellence

International banks continue to play an important role in Indonesia’s financial ecosystem.

  • Citibank Indonesia was named Best Bank for Large Corporates 2025.
  • DBS Indonesia was recognized as Best Digital Corporate Bank 2025.
  • UBS earned Best Investment Bank 2025.
  • BNI Sekuritas gained Best Investment Bank for ECM 2025.

These achievements reflect a strong mix of domestic capability and global expertise in Indonesia’s corporate banking sector.


Final Ranking Summary

Rank

Bank

Core Strength

Main Challenge

Outlook for 2026

1

Bank Mandiri (BMRI)

Scale, CASA strength, digital ecosystem

Rising digital competition

Excellent long-term growth

2

Bank Central Asia (BCA)

Brand trust and low risk profile

Limited MSME penetration

Safe and efficient performer

3

Bank Rakyat Indonesia (BRI)

Inclusion and MSME dominance

High credit risk

Stable with high social impact

4

Bank Syariah Indonesia (BSI)

ESG and Islamic finance

Smaller capital base

Rapid ESG-led growth

5

Bank Negara Indonesia (BNI)

SME and corporate focus

Asset quality pressure

Moderate but improving

 


Key Insights and Recommendations

  • Investors should prioritize Mandiri and BCA, which maintain strong funding structures and consistent returns.
  • ESG-focused institutions will find BSI to be an ideal partner due to its verified sustainability credentials.
  • Partnerships and inclusion projects align best with BRI and BNI, given their government-backed programs and digital outreach.
  • Digital transformation remains the critical differentiator, and Mandiri’s Livin’ platform sets the benchmark for engagement and ecosystem monetization.

Frequently Asked Questions

  • Which is the best bank in Indonesia in 2025?
    Bank Mandiri ranks first overall for its strong financials, large customer base, and digital leadership.

  • Which bank offers the best internet banking service?
    BRI’s BRImo and Mandiri’s Livin’ are the most popular apps, while m-BCA is considered the most reliable.

  • How does BCA compare with Bank Mandiri?
    BCA offers unmatched reliability and service quality, while Mandiri provides a more complete digital lifestyle ecosystem.

  • Which bank is best for SMEs?
    BNI and BRI are leaders in SME lending and digital support for small business owners.

  • Which Indonesian bank leads in ESG finance?
    Bank Syariah Indonesia (BSI) is recognized globally as the top Islamic ESG bank in 2025.


Conclusion: Trust, Innovation, and Sustainability

Indonesia’s banking leaders are proving that growth can go hand in hand with responsibility. Bank MandiriBCABRIBNI, and BSI define the next chapter of Indonesian finance through innovation, digital excellence, and sustainable progress. As 2026 approaches, these banks stand out not only for their financial strength but also for their commitment to building a more connected, inclusive, and trustworthy financial system.

Written by

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TrustFinance Research Team

Official TrustFinance research and editorial team, sharing insights, analysis, and best practices to help financial companies and traders build transparency, credibility, and growth.


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