TrustFinance is trustworthy and accurate information you can rely on. If you are looking for financial business information, this is the place for you. All-in-One source for financial business information. Our priority is our reliability.

TrustFinance Research Team
Apr 04, 2023
11 min read
7.3K

Indonesia’s banking sector begins the 2025–2026 period in a strong position. The industry continues to show high resilience with healthy balance sheets, efficient digital transformation, and a steady monetary environment.
To identify the best bank in Indonesia, this ranking evaluates financial performance, customer trust, digital innovation, and sustainable finance practices.
Indonesia’s financial sector remains well-capitalized and stable.
This strong foundation gives the major banks, particularly Mandiri, BRI, BCA, and BNI, a clear advantage as they expand their digital and financial ecosystems.
Bank Mandiri remains Indonesia’s largest bank with total assets of IDR 2,515 trillion as of June 2025. It delivers high profitability with an ROE of 18.1%, a low NPL of 1.24%, and an impressive CASA ratio of 74%.
The bank’s Livin’ platform is now the centerpiece of its digital growth, offering lifestyle services through Livin’ Sukha and Livin’ Merchant. With over 2.4 million merchants onboarded and a 19.5% CAR, Mandiri continues to combine size, stability, and innovation better than any other bank in the country.
BCA remains Indonesia’s most trusted financial institution. Its AAA+ brand strength rating, combined with the lowest write-off rate among major banks, reflects its conservative yet highly efficient strategy.
The m-BCA app delivers exceptional reliability and user satisfaction, particularly for affluent and urban customers. BCA’s strength lies in operational precision and customer trust, making it the safest and most consistent performer for 2025–2026.
BRI continues to lead in micro, small, and medium enterprise (MSME) financing and financial inclusion. The BRImo platform now serves 33.5 million users, the largest mobile banking user base in Indonesia.
While BRI’s annual write-off rate of about 3.3% is higher than its peers, this is a result of its focus on the MSME and ultra-micro sectors, which carry higher risk. Even so, BRI’s diversified portfolio, government alignment, and strong digital presence keep it one of the country’s most strategic institutions.
BSI has positioned itself as a global reference point for Islamic ESG banking. It was recognized as the World’s Best Islamic Bank for ESG 2025 by Euromoney. The bank’s Bloomberg ESG rating improved from 2.24 to 3.86, placing it in the “Leading” category. This combination of Shariah compliance and sustainability makes BSI a key player for ethical investors and green finance initiatives.
BNI continues to grow its presence in the SME and corporate banking sectors. Its subsidiary, BNI Sekuritas, earned the title of Best Investment Bank for Equity Capital Markets 2025.
BNI’s main challenge is maintaining asset quality as write-offs have increased. Strengthening provisions and balancing credit costs will be essential to sustain profitability through 2026.
Digital transformation defines the current era of Indonesian banking. The total value of digital transactions in 2024 reached IDR 5,570 trillion, and usage has grown more than 150% since 2018.
Livin’ by Mandiri recorded a 168% increase in transaction frequency and maintains a 95% user retention rate. m-BCA continues to be the benchmark for trust and ease of use, while BRImo remains unmatched in reach and inclusivity.
Sustainable finance is now a central priority for Indonesia’s banking sector.
This collective progress highlights how Indonesian banks are aligning profitability with positive social and environmental outcomes.
International banks continue to play an important role in Indonesia’s financial ecosystem.
These achievements reflect a strong mix of domestic capability and global expertise in Indonesia’s corporate banking sector.
Which is the best bank in Indonesia in 2025?
Bank Mandiri ranks first overall for its strong financials, large customer base, and digital leadership.
Which bank offers the best internet banking service?
BRI’s BRImo and Mandiri’s Livin’ are the most popular apps, while m-BCA is considered the most reliable.
How does BCA compare with Bank Mandiri?
BCA offers unmatched reliability and service quality, while Mandiri provides a more complete digital lifestyle ecosystem.
Which bank is best for SMEs?
BNI and BRI are leaders in SME lending and digital support for small business owners.
Which Indonesian bank leads in ESG finance?
Bank Syariah Indonesia (BSI) is recognized globally as the top Islamic ESG bank in 2025.
Indonesia’s banking leaders are proving that growth can go hand in hand with responsibility. Bank Mandiri, BCA, BRI, BNI, and BSI define the next chapter of Indonesian finance through innovation, digital excellence, and sustainable progress. As 2026 approaches, these banks stand out not only for their financial strength but also for their commitment to building a more connected, inclusive, and trustworthy financial system.

TrustFinance Research Team
Official TrustFinance research and editorial team, sharing insights, analysis, and best practices to help financial companies and traders build transparency, credibility, and growth.
Related Articles

08 Apr 2026
Sweden's OMX 30 Surges 4.25% to 1-Month High