Founded in 1997, PHONIKA S.p.A. is a leading Italian company in the Business Process Outsourcing sector. It provides a comprehensive suite of services focused on managing the entire customer relationship lifecycle for its clients. Core offerings include inbound and outbound contact center services, multichannel customer care, telemarketing, teleselling, back-office support, and specialized credit management services, including debt collection. The company leverages technology and experienced personnel to serve various industries, including telecommunications, utilities, finance, and insurance.

Founded in

Italy