Founded in 1999, Enhanced Recovery Company (ERC) is a major business process outsourcer (BPO) that provides a range of services, including customer service, technical support, and accounts receivable management (debt collection) for major international companies. While offering broad customer experience solutions, the company is widely known for its work as a third-party debt collection agency. In February 2023, ERC was acquired by The CMI Group to expand its service offerings and global footprint, which now includes operations in the United States, India, South Africa, and the Dominican Republic.

Founded in

United States