Mercatox was launched in 2016 as a digital asset exchange platform offering a variety of services to a global audience. Its core services included spot trading with a large selection of cryptocurrency pairs, a peer-to-peer lending market, and a loyalty program. The platform aimed to provide a convenient and versatile service for both beginners and experienced traders. However, since early 2022, the company has faced severe operational issues, with numerous public reports of users being unable to withdraw their funds and a complete cessation of official communications, leading to its current inactive status.