Founded in 1998 at the University of Pretoria, Consulta is a respected customer insights firm specializing in Customer Experience Measurement and Management. The company's mission is to help businesses achieve customer-centricity through scientific research and data analytics. Consulta is best known for being the official independent licensee for the South African Customer Satisfaction Index (SA-csi), a national economic indicator of customer satisfaction in the South African market. They provide a range of services including customer journey mapping, brand research, and bespoke advisory solutions to a diverse portfolio of clients across various industries.

Founded in

Turkey