Engageware is a Software-as-a-Service (SaaS) company dedicated to improving customer engagement through technology. Its integrated platform combines appointment scheduling, knowledge management, and customer self-service tools to streamline interactions between businesses and their clients. The company was formed through the merger of TimeTrade, a leader in online appointment scheduling, and SilverCloud, a provider of customer support solutions for financial institutions. Engageware's mission is to help organizations enhance customer satisfaction, improve operational efficiency, and drive growth by making complex interactions simple and personal.

Founded in

United States