Founded in 2016 by Hanif Joshaghani and Tiffany Kaminsky, Symend is a B2B Software-as-a-Service (SaaS) company designed to improve customer engagement for large enterprises, particularly in the telecommunications, utilities, and financial services sectors. The company's platform leverages behavioral science, artificial intelligence, and machine learning to create personalized, empathetic, and effective communication strategies for late-paying customers. Symend's mission is to move away from traditional, one-size-fits-all collections tactics towards a more positive and digitally-led approach that helps cure, rather than collect, debt, thereby retaining customers and reducing operational costs for its clients.

Founded in

Canada