Established in 2000, Samsung Life Service Co., Ltd. operates as a business process outsourcing (BPO) and customer service arm for its parent company, Samsung Life Insurance. The company's core mission is to enhance customer satisfaction by managing a wide range of services, including operating large-scale contact centers (call centers), processing insurance claims, handling customer-facing administrative tasks, and providing other life-care support services. It acts as the primary service and support interface for the policyholders of Samsung Life Insurance, ensuring efficient and high-quality customer experiences.

Founded in

South Korea