Founded by partners with over 30 years of experience in client and operations management, Mercatto Contact Center specializes in providing humanized and technology-driven customer relationship solutions. The company's mission is to enhance the customer journey for its clients through a range of services, including customer support (SAC), telesales, collections, back-office support, and market research. Mercatto serves a diverse portfolio of industries, including financial institutions, retail, healthcare, education, and insurance, focusing on creating positive and effective interactions.

Founded in

Brazil