Founded in 2008 in Kosovo, European Contact Inc. (ECI) has grown into a significant provider of business process outsourcing (BPO) solutions. The company specializes in offering a wide range of multilingual contact center services, including inbound/outbound customer support, telemarketing, lead generation, technical support, and back-office assistance. ECI's mission is to help businesses across various sectors, such as e-commerce, finance, and healthcare, to enhance customer experience, streamline operations, and drive sales growth by leveraging their skilled workforce and modern infrastructure in Southeast Europe.

Founded in

United States