Founded in 2014, CloudCherry was a Software-as-a-Service (SaaS) company that provided a real-time, omnichannel customer experience management platform. Its product enabled businesses to track, measure, and analyze customer feedback and sentiment across various touchpoints, such as email, social media, web, and mobile apps. The platform used predictive analytics to help brands identify key customer drivers and improve customer loyalty and retention. In October 2019, CloudCherry was acquired by Cisco to enhance its contact center portfolio, and its technology is now a core component of the Cisco Webex Experience Management solution.

Founded in

United States