Getback Recovery presents itself as a consultancy firm that assists individuals who have lost money to online scams, particularly in the forex, cryptocurrency, and binary options markets. Their stated mission is to provide a pathway for victims to recover their funds by leveraging expertise in chargebacks, wire recalls, and crypto-tracking. The company's process typically involves an initial free consultation, followed by evidence gathering and the development of a strategy to confront the fraudulent entities and associated financial institutions to retrieve the client's money.