Founded in 1998 in Colombia, Serlefin has grown to become a leading BPO and Contact Center provider across Latin America. The company's core business is the management and recovery of non-performing loan portfolios for banks and other financial institutions. Leveraging technology and a multi-channel contact strategy, Serlefin offers comprehensive solutions for credit normalization, customer service, and other outsourced business processes, aiming to optimize the financial health of its clients.

Founded in

Colombia