FINE, the Finnish Financial Ombudsman Bureau, is an independent organization dedicated to advising and assisting private customers and small businesses in issues concerning insurance, banking, and securities. Established jointly by the Bank of Finland, the Financial Supervisory Authority, and key industry associations, its mission is to provide impartial guidance and resolve disputes between consumers and service providers out of court. FINE operates three distinct bodies: the Insurance Complaints Board, the Securities Complaints Board, and the Banking Complaints Board, offering a reliable and free-of-charge avenue for problem resolution.

Founded in

Finland