Originally founded in 2001 as ICICI OneSource, a subsidiary of India's ICICI Bank, the company quickly grew to become one of the top BPO service providers. In 2006, the company was acquired by Firstsource Solutions Limited and subsequently rebranded. Today, as Firstsource, it is a global provider of customized Business Process Management (BPM) services. The company's mission is to be a trusted partner for its clients by delivering transformational solutions. It serves clients across various industries, including Banking and Financial Services, Healthcare, Communications, Media and Technology, and other diverse industries, leveraging digital technologies to enhance customer experience and operational efficiency.

Founded in

India