Overall Thought
Poor
Todd Licoln specifically... I have been asking him all year for a FULL accounting of my families TRUST since the week my Grandmother died and he went from gaslighting me with excuses to his/your atty Witney Ellis attempting to intimidate me to comepletely ghosting me! I have contacted all of your branches and departments over the past year and have continued being met with nothing but silence... If there was nothing to hide or cover up...why not give me the full accounting as a beneficiary I am Absolutely legally privy to?
What do you like about Southwest Bank ?
not one thing
What do you dislike about Southwest Bank ?
Todd Licoln specifically... I have been asking him all year for a FULL accounting of my families TRUST since the week my Grandmother died and he went from gaslighting me with excuses to his/your atty Witney Ellis attempting to intimidate me to comepletely ghosting me! I have contacted all of your branches and departments over the past year and have continued being met with nothing but silence... If there was nothing to hide or cover up...why not give me the full accounting as a beneficiary I am Absolutely legally privy to?
Overall Experience
Ease of Use
Poor
Customer support
Poor
Security and Privacy
Poor
Would you recommend Southwest Bank to others?
Not recommend