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Office: 63 Chulia Street, OCBC Centre East, #15-01, Singapore, 049514
Main contacts:
[email protected]-Technical supports and inquiries
[email protected]-Free online reputation consulting services
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Business Hours: Mon. - Fri. (11.00-19.00)
Time zone (Singapore)
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TrustFinance is trustworthy and accurate information you can rely on. If you are looking for financial business information, this is the place for you. All-in-One source for financial business information. Our priority is our reliability.

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Phemex

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Singapore

Founded in

2019 (7 Years)

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Last online: No recent activity

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OVERALL SCORE
Licenses
--/40
Reviews
32/60
7 reviews

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OVERALL SCORE
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--/40
Reviews
32/60
7 reviews

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TrustFinance

TrustFinance

(968 reviews)

foundedInSingapore

2020

(5 years)

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This company is currently Unproved.

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License

A Grade License

Issued by globally renowned regulators, these licenses ensure the highest trader protection through strict compliance, fund segregation, insurance, and regular audits. Dispute resolution and adherence to AML/CTF standards further enhance security.

B Grade License

Granted by respected regional regulators, these licenses offer robust safety measures such as fund segregation, financial reporting, and compensation schemes. Though slightly less strict than Tier 1, they provide dependable regional protection.

C Grade License

Issued by regulators in emerging markets, these licenses offer basic protections such as minimum capital requirements and AML policies. Oversight is less stringent, so traders should exercise caution and verify safety measures.

D Grade License

From jurisdictions with minimal oversight, these licenses often lack key protections like fund segregation and insurance. While attractive for operational flexibility, they pose higher risks to traders.

Company Information

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Get to know Phemex

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Company Information

Get to know Phemex

Founded in 2019 by a team of former Morgan Stanley executives, Phemex is a cryptocurrency and derivatives trading platform designed for both retail and institutional investors. The company's mission is to provide a secure, efficient, and user-friendly platform, leveraging a "user-oriented" approach to product development. Phemex offers spot trading, contract trading with up to 100x leverage, grid trading bots, and various passive income opportunities like savings and launchpools, positioning itself as a comprehensive digital asset financial service provider.

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  • Crypto ExchangePRIMARY
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Reviews

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Viktor Khodanov

Viktor Khodanov

Direct

Bad

Overall Thought

I used the cryptocurrency exchange Phemex until they appropriated a payment, claiming it failed security checks, and told me that in order to receive it, I must send a video of the login to the account from which the payment was sent. But that is not even my account! Otherwise, they said they will not credit it to me, nor return it to the sender. TXID: 0x7032c18268c3c91c77cd157719072a74878e0a9bb1dd5c09a8a9cddb3864a105 In other words, they set me impossible requirements, and for not fulfilling them, they are appropriating the funds. This is theft or fraud. Return the money — it belongs to me!

Oct 20, 2025
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A

Muhammad Sada Mainasara

Direct

Excellent

Overall Thought

phemex is an exceptional trading platform that truly delivers Its intuitive interface, lightning-fast execution, and a wide range of trading options make it a standout choice for both beginners and experienced traders. The platform's security measures and responsive customer support provide peace of mind, while its innovative features like zero-fee spot trading enhance the overall experience. Phemex's commitment to user satisfaction and continuous improvement solidifies its position as a top-tier crypto exchange.

Aug 27, 2023
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A

promiseomego44

Direct

Excellent

Overall Thought

Phemex is a game-changing cryptocurrency exchange that delivers an exceptional trading experience. Its lightning-fast trading engine, robust security measures, diverse trading options, user-friendly interface, zero-fee spot trading, and reliable customer support make it a top choice for both beginners and seasoned traders. Phemex sets the bar high for other exchanges and showcases the potential for innovation within the crypto industry

Jun 7, 2023
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TrustFinance Intelligence Agency

Research date: Oct 14, 2025

The article discusses the best crypto leverage trading platforms for 2025, highlighting features, pros, and cons of each platform. It covers platforms like CoinFutures, PrimeXBT, Margex, MEXC, BloFin, OKX, Binance, ByBit, KuCoin, Phemex, and Poloniex. Key points include leverage limits, trading fees, security measures, and user experience. The article emphasizes the risks associated with leverage trading, including magnified losses and liquidation risks, and provides insights on how to trade crypto with leverage safely.

The article discusses the best crypto leverage trading platforms for 2025, highlighting features, pros, and cons of each platform. It covers platforms like CoinFutures, PrimeXBT, Margex, MEXC, BloFin, OKX, Binance, ByBit, KuCoin, Phemex, and Poloniex. Key points include leverage limits, trading fees, security measures, and user experience. The article emphasizes the risks associated with leverage trading, including magnified losses and liquidation risks, and provides insights on how to trade crypto with leverage safely.

CoinGecko provides comprehensive data on cryptocurrencies, tracking over 19,211 coins and 1,403 exchanges with a total market cap of approximately $3.978 trillion. The platform offers insights into market trends, including trading volumes, market dominance by Bitcoin and Ethereum, and various tools for analyzing crypto performance. Users can access features such as portfolio management, price alerts, and educational resources. The site emphasizes the importance of conducting personal research and understanding the risks of trading cryptocurrencies.

CoinGecko provides comprehensive data on cryptocurrencies, tracking over 19,211 coins and 1,403 exchanges with a total market cap of approximately $3.978 trillion. The platform offers insights into market trends, including trading volumes, market dominance by Bitcoin and Ethereum, and various tools for analyzing crypto performance. Users can access features such as portfolio management, price alerts, and educational resources. The site emphasizes the importance of conducting personal research and understanding the risks of trading cryptocurrencies.

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Summarization

Phemex Crypto Exchange Review: A Comprehensive Guide

Overview and General Information

Phemex, established in 2019, has rapidly gained popularity as a cryptocurrency trading platform, boasting over 5 million active users across more than 200 countries. While primarily focused on crypto derivatives, Phemex also offers spot trading for a diverse range of cryptocurrencies, altcoins, and token indexes. The exchange is based in Singapore and operates under relevant financial regulations; however, specific certifications and licenses are not explicitly detailed in publicly available information. This lack of readily available licensing information is a point to consider when assessing the exchange's regulatory compliance and overall security posture. Further research into their regulatory standing might be beneficial for users seeking enhanced transparency.

Products and Services Offered by Phemex Crypto Exchange

Phemex provides a comprehensive suite of trading products and services designed to cater to a wide range of trader needs and experience levels. Their offerings include:

  • Spot Trading: Access to spot trading for hundreds of major cryptocurrencies, altcoins, and token indexes, allowing for direct buying and selling of assets.
  • Derivatives Trading: A core strength of Phemex, offering perpetual contracts with leverage up to 100x. This high leverage amplifies both potential profits and losses, requiring a high degree of trading expertise and risk management.
  • Gold Futures Trading: An interesting diversification option, allowing users to trade gold futures contracts, thereby hedging against cryptocurrency market volatility.
  • One-Click Copy Trading: A distinctive feature that enables users to automatically replicate the trades of experienced and successful traders. While potentially beneficial for less experienced users, due diligence on the chosen trader is crucial to mitigate risk.
  • P2P/OTC Trading Module: Facilitates peer-to-peer and over-the-counter transactions, providing alternative trading avenues outside the traditional exchange order book.
  • Integrated Wallet: Both the desktop and mobile applications incorporate an integrated wallet for seamless deposits and withdrawals, streamlining the user experience.

Product Features and Conditions

Several key attributes and conditions define the Phemex trading experience:

  • Leveraged Trading: The ability to trade with leverage up to 100x significantly magnifies potential returns, but also exponentially increases the risk of substantial losses. Only experienced traders with a strong understanding of risk management should consider using leverage.
  • Security Features: Phemex employs a hierarchical deterministic cold wallet system to enhance the security of user funds. Cold storage, meaning assets are stored offline, is a generally accepted industry best practice, although the specifics of their cold wallet implementation are not publicly detailed.
  • Funding Fee: The funding fee, a charge for holding a leveraged position, varies depending on the asset and market conditions. For Bitcoin, the average funding fee is cited as 0.0425%.

Contact Channels and Customer Support

Phemex offers multiple channels for contacting customer support:

  • Email, Chat, Website Support: Standard support channels are available through email, live chat functionalities on their website, and comprehensive help center resources.
  • Telegram Community: Engagement with the Phemex community on Telegram allows for interaction with other traders and potentially faster responses to queries. However, remember that information received through community forums should always be treated with caution and independently verified.

While specific customer support service hours aren't explicitly stated, Phemex emphasizes the speed of trade execution once an asset and price are selected, suggesting a focus on efficient order processing.

Pros and Cons of Phemex Crypto Exchange

Pros

  • Wide Range of Cryptocurrencies: Offers a diverse selection of cryptocurrencies, providing traders with ample choices.
  • High-Tech Features: Unique features such as one-click copy trading and a P2P/OTC module enhance trading possibilities.
  • Competitive Fees: Phemex presents competitive trading fees, with maker fees at 0.01% and taker fees at 0.06% for contracts, and 0.1% for both maker and taker in spot markets. These fees can be further reduced through their VIP program based on trading volume. This competitive fee structure is an attractive aspect for cost-conscious traders.
  • Robust Functionality: The platform's capacity to handle over 300,000 transactions per second ensures swift order processing and execution.

Cons

  • Restricted in Certain Countries: Phemex is unavailable in several regions, including parts of North America, limiting its global reach.
  • Limited Stablecoin Markets: The relatively limited selection of stablecoin markets might restrict the options for traders who prioritize stablecoin trading strategies.
  • Risk of Leveraged Trading: The high leverage available on derivatives trading carries significant risk, potentially leading to substantial losses for inexperienced users. This is a crucial point to emphasize – leverage is a double-edged sword.

Summary of Phemex Crypto Exchange Review

Who is it Best Suited For and Why?

Phemex is best suited for experienced traders who appreciate high-tech features, competitive fees, and a diverse range of cryptocurrencies. Its derivatives trading options and gold futures market make it appealing to those seeking more sophisticated trading strategies. However, users should possess a strong understanding of risk management, particularly when utilizing leveraged trading.

Final Thoughts on Value and Choosing the Company

Phemex offers a powerful and versatile platform with robust functionality and competitive pricing. However, potential users must carefully weigh the risks of leveraged trading and consider the geographic restrictions before choosing Phemex as their primary trading platform. A thorough understanding of the platform’s features, fees, and associated risks is crucial for informed decision-making.

Frequently Asked Questions about Phemex Crypto Exchange

  • Is There a Fee to Deposit Bitcoin? No, Phemex does not charge fees for Bitcoin deposits.
  • Is There a Fee to Withdraw Bitcoin? Phemex itself does not charge a withdrawal fee, but there is a network fee (minimum 0.00005 BTC) which is dynamically adjusted based on network congestion.
  • Are There Fees to Trade? Yes, Phemex charges trading fees. Maker fees are 0.01%, and taker fees are 0.06% for contracts. Spot market fees are 0.1% for both makers and takers. These fees are subject to reduction based on trading volume through the VIP program.

References

  • [1] https://whaleportal.com/exchanges/phemex-review/
  • [2] https://phemex.com/help-center/Phemex-Future-fee-structure-and-calculation
  • [3] https://forums.madcapsoftware.com/viewtopic.php?t=14245
  • [4] https://milkroad.com/reviews/phemex/
  • [5] https://phemex.com/help-center/trading-fee
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