Allegiance Benefit Plan Management

Allegiance Benefit Plan Management Insurance Review

This review provides a comprehensive look into Allegiance Benefit Plan Management, Inc. (Allegiance), a prominent provider of employee benefit plans. The company offers a range of solutions for health and flexible benefit plans, serving both employer groups and plan participants. This review will explore its history, market position, product offerings, pricing strategies, customer service, and overall value proposition.

Brief Introduction and Overview of the Company

Allegiance has established itself as a leading player in the employee benefit plan landscape. With a focus on comprehensive solutions for health and flexible benefit plans, the company caters to the needs of both employers and their employees. Founded in 1981 as Intermountain Administrators, Allegiance rebranded to its current name in 2003 to reflect its commitment to exceptional customer service.

Key Highlights of the Company’s Market Position and Reputation

Allegiance's dedication to quality, service, and efficiency has earned it a strong reputation in the industry. The company boasts over 35 years of experience, ensuring a deep understanding of the market's evolving needs. Allegiance's partnership with Cigna, a reputable provider network, grants its clients access to high-quality healthcare services. Furthermore, the company's focus on proactive cost management strategies, trend management, technological efficiencies, and strong provider relationships has contributed to its strong market standing.

Overview

Year of Establishment and Background Story

• Year of Establishment: 1981
• Background Story: Established as Intermountain Administrators, the company underwent a name change to Allegiance Benefit Plan Management, Inc. in 2003 to emphasize its commitment to exceptional customer service.

Key Milestones in the Company’s History and Growth

• 2003: Name change to Allegiance Benefit Plan Management, Inc.
• 2008: Became a wholly-owned subsidiary of Connecticut General Life Insurance Company (CGLIC), a subsidiary of Cigna Corporation.

Regulatory Compliance and Licenses

Details on Licenses and Certifications Obtained

Allegiance operates within the regulatory framework of the insurance industry, ensuring compliance with all applicable laws and regulations. While the company's website doesn't explicitly detail its specific licenses and certifications, its status as a third-party administrator (TPA) affiliated with Cigna suggests adherence to industry standards and best practices.

Insurance Products and Services

Main Insurance Products

• Types of Insurance Offered:
  • Health Insurance: Comprehensive health benefit plans, providing access to a wide network of healthcare providers.
  • Flexible Benefit Plans: Flexible spending accounts (FSAs) and other flexible benefit options to cater to diverse employee needs.
  • Other Insurance Products: Although not explicitly mentioned on the company's website, Allegiance likely offers other insurance products such as dental, vision, and stop-loss insurance.
• Coverage Options and Policy Details:
  • Health Plan Coverage: Access to essential provider networks ensures quality healthcare services.
  • Flexible Benefit Plan Details: The member portal allows members to conveniently check the status of claims, review coverage details, and verify who is covered under their plan.

Additional Services

• Other Services Provided:
  • Claims Assistance: Members have 24-hour access to information regarding their health plan, including claim status and verification of benefits.
  • Financial Advisory: While not explicitly mentioned, Allegiance likely offers financial planning and management services to support its clients' needs.
  • Retirement Planning: Similar to financial advisory, Allegiance may offer retirement planning and management services to help individuals prepare for their future.

Premiums and Pricing

Pricing Structure

• Overview of Premium Rates for Different Types of Insurance:

  The company's website doesn't explicitly detail premium rates for different types of insurance. However, Allegiance is known for its proactive cost management strategies, which help employers control benefit costs through self-funding.

• Comparative Analysis with Industry Averages:

  No specific comparative analysis with industry averages is provided on Allegiance's website. However, the company's affiliation with Cigna suggests that its premium rates are likely competitive within the industry.

Discounts and Special Offers

• Available Discounts:

  While the company's website doesn't explicitly mention multi-policy discounts or other potential discounts, such options may be available.

• Promotional Deals and Limited-Time Offers:

  No specific promotional deals or limited-time offers are detailed on the company's website.

Customer Service and Support

Contact Methods

• Available Customer Service Channels:
  • Phone: 855-999-1052
  • Email: While not explicitly mentioned, email support is likely available through the member portal.
  • Live Chat: Similarly, live chat support may be accessible through the member portal.
• Availability of 24/7 Support and Multilingual Assistance:

  Allegiance offers 24/7 support through various channels, including the member portal and phone support.

Pros and Cons of Allegiance Benefit Plan Management Insurance

Pros

• Advantages of Choosing This Insurance Company:
  • Comprehensive coverage options.
  • Access to a wide network of healthcare providers through the Cigna network.
  • Proactive cost management strategies.
  • Convenient access to claims and benefit information through the member portal.

Cons

• Potential Drawbacks or Areas for Improvement:
  • Limited information on specific discounts and special offers.
  • Lack of detailed comparative analysis with industry averages.
  • Some members may find the claims process complex if they are not familiar with the system.

Conclusion

Summary of the Main Points Covered in the Review:

Allegiance Benefit Plan Management, Inc. has established a strong reputation as a provider of high-quality employee benefit plans. Its affiliation with Cigna grants access to a wide network of healthcare providers and ensures comprehensive coverage options. While there are some areas for improvement, such as the provision of detailed information on discounts and comparative analysis, Allegiance remains a competitive player in the insurance industry.

Recommendations on Who Would Benefit Most from the Company’s Insurance Offerings:

Employer groups and plan participants seeking comprehensive health and flexible benefit plans would find Allegiance's services valuable. The company's proactive cost management strategies and strong provider relationships make it an attractive option for those seeking to control benefit costs while ensuring high-quality care.

Frequently Asked Questions about Allegiance Benefit Plan Management Insurance

Answers to Common Questions about the Company’s Policies, Claims Process, and More:

1. What is the process for submitting a claim?

   Claims can be submitted online through the member portal or by mail/fax. Members receive confirmation that the information was received, and hard copy requests are sent when necessary.

2. How can I access my health plan information?

   Members can log into the member portal for quick access to claims and benefit information. The portal provides 24-hour access to information regarding health plans, including claim status and verification of benefits.

3. What is the customer service contact number?

   The customer service contact number is 855-999-1052. Additional contact information includes a dedicated service team for Health First and an IVR system at (406) 523-3199.

References

• [1] https://www.askallegiance.com
• [2] https://www.askallegiance.com/smc/
• [3] https://www.askallegiance.com/HF
• [4] https://www.askallegiance.com/Home/About
• [5] https://www.askallegiance.com/sih/_assets/SIH%20Welcome%20Booklet.pdf