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TrustFinance Global Insights
Apr 28, 2026
2 min read
10

United Parcel Service (UPS) reported a decline in first-quarter adjusted profit, attributed to a strategic reduction in deliveries for its major client, Amazon.com. Despite the drop, the company's adjusted earnings per share of $1.07 surpassed analysts' expectations of $1.02. UPS maintained its full-year 2026 revenue forecast, signaling confidence in its new strategy.
UPS is actively shifting its business model away from high-volume, low-margin shipments, such as those for Amazon, toward more profitable business-to-business deliveries. This strategic pivot is complemented by significant cost-cutting measures, including job reductions and increased automation in sorting hubs. The company aims to enhance profitability and manage operational costs amid challenging market conditions, including changes in U.S. trade policies affecting e-commerce sellers like Shein and Temu.
For the quarter ending March 31, UPS's quarterly revenue decreased by 1.6% to $21.2 billion. Despite the earnings beat, the company's shares fell 2.9% in pre-market trading. According to analysts, the market's unfavorable reaction was likely due to a margin miss in the U.S. Domestic segment and a lack of detailed guidance for the second quarter. The company affirmed its 2026 revenue forecast of $89.7 billion.
UPS CEO Carol Tome expressed optimism, stating that the company expects to return to revenue and profit growth from the second quarter onward. This growth is anticipated to be driven by the focus on higher-paying shipments and the benefits of recent cost-reduction initiatives. However, investors are watching closely for more specific short-term performance indicators.
Q: Why did UPS's first-quarter profit decrease?
A: The profit decreased primarily due to a strategic decision to scale back low-margin deliveries for Amazon and focus on more profitable segments.
Q: What is UPS's financial outlook?
A: UPS maintained its 2026 revenue forecast of $89.7 billion and projects a return to growth starting in the second quarter of 2024.
Q: How did the stock market respond to the earnings report?
A: UPS shares declined by 2.9% in pre-market trading, reflecting investor concerns over a domestic margin miss and the absence of a detailed Q2 forecast.
Source: Investing.com

TrustFinance Global Insights
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