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TrustFinance Global Insights
Feb 03, 2026
2 min read
8

Moody's Ratings has upgraded Twilio Inc.'s corporate family rating to Ba1 from Ba2, assigning a stable outlook. The upgrade is based on expectations of continued growth in revenue, EBITDA, and free cash flow, alongside the company's commitment to conservative financial policies.
The Ba1 rating reflects Twilio's strong market position, solid growth potential, and significant cash reserves. Although revenue growth slowed in 2023 and 2024, margins and free cash flow have shown consistent improvement from previously negative levels. As of September 2025, Moody's adjusted leverage for Twilio was approximately 4x.
Twilio holds a dominant position in the Communications Platform as a Service (CPaaS) industry. The credit profile benefits from a substantial net cash position, despite over $2 billion in share buybacks in 2024. Moody's expects Twilio to generate over $900 million in free cash flow annually over the next two years, signaling strong financial stability to the market.
Moody's anticipates Twilio will maintain high single-digit or greater growth over the next two years. This growth is expected to be driven by advances in digital communications software, increasing platform usage, and the potential impact of new AI-driven offerings. The company's debt structure is secure, with its earliest note maturity in 2029.
Q: Why did Moody's upgrade Twilio's rating?
A: The upgrade was driven by expectations of sustained growth in revenue and free cash flow, combined with Twilio's conservative financial management.
Q: What is Twilio's new credit rating?
A: Twilio's corporate family rating was upgraded to Ba1 from Ba2, with a stable outlook.
Q: What is the financial outlook for Twilio?
A: Moody's projects annual free cash flow exceeding $900 million for the next two years and expects cash balances to remain above debt levels.
Source: Investing.com

TrustFinance Global Insights
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