Unico American Corp

Unico American Corp Insurance Review: A Comprehensive Guide

Brief Introduction and Overview of the Company

Unico American Corporation is a publicly traded insurance holding company listed on the NASDAQ under the ticker symbol "UNAM". Established with a history spanning over four and a half decades, the company is headquartered in Calabasas, California, and operates primarily through its subsidiary, Crusader Insurance Company. This review provides an in-depth examination of Unico American Corp's offerings, performance, and overall value proposition for potential clients.

Key Highlights of the Company’s Market Position and Reputation

Unico American Corporation's market position is largely defined by its subsidiary, Crusader Insurance Company. Crusader specializes in providing commercial multiperil property/casualty insurance, encompassing liability, property, and workers' compensation coverage. This focused approach allows for specialized expertise and potentially more competitive pricing within its niche.

The reputation of Crusader Insurance Company is bolstered by its A.M. Best Company rating. This independent rating agency, highly respected within the insurance industry, has assigned Crusader a Financial Strength rating of B++ (“Good”), with a Stable Outlook and a Financial Size Category rating of “VI”. This indicates a sound financial position and a relatively low risk profile for policyholders.

Overview

Year of Establishment and Background Story

Unico American Corporation's roots trace back to 1953 with the founding of The Cheldin Insurance Agency by Erwin Cheldin. This agency laid the foundation for the larger corporation that would emerge. The culmination of Cheldin's vision came in 1985 with the establishment of Crusader Insurance, marking a significant milestone in the company's journey.

Key Milestones in the Company’s History and Growth

• 1985: Founding of Crusader Insurance: Crusader Insurance's inception focused on servicing small commercial accounts, establishing a strong base for future growth.
• 1996: Leadership Transition: Cary L. Cheldin, son of Erwin Cheldin, assumed the role of President of Crusader, inheriting the commitment to customer service and product innovation.
• Present Day: Continued Growth: Unico American Corporation, through its subsidiaries, continues to expand its service offerings and market reach.

Regulatory Compliance and Licenses

Details on Licenses and Certifications Obtained

Crusader Insurance Company operates within the legal framework of the insurance industry, holding necessary licenses and certifications. It is licensed to underwrite and issue property and casualty insurance policies on an “admitted” basis in Arizona, California, Nevada, Oregon, and Washington. Its NAIC (National Association of Insurance Commissioners) number is #14010. This ensures compliance with state regulations and provides policyholders with a degree of protection.

The A.M. Best rating of B++ ("Good") further reinforces Crusader's adherence to regulatory standards and its commitment to maintaining a stable financial position. This rating is a crucial indicator of the company's financial strength and stability.

Insurance Products and Services

Main Insurance Products

Crusader Insurance Company offers a portfolio of insurance products primarily focused on commercial clients. Key offerings include:

• Commercial Multiperil Property/Casualty Insurance: This comprehensive coverage encompasses liability, property damage, and workers' compensation insurance. This is the core business of Crusader.
• Group Medical, Dental, Life, and Accidental Death Coverage: These group insurance plans are typically marketed through independent agencies and brokers, broadening the accessibility of these vital coverages.

Coverage Options and Policy Details

Crusader boasts a wide range of coverage options tailored to cater to the diverse needs of commercial clients. They cater to hundreds of business types, emphasizing the provision of high-quality products and exemplary customer service. They accommodate most standard application forms while also offering custom forms readily available for download through their website, streamlining the application process.

Additional Services

Beyond its core insurance offerings, Unico American Corporation also provides supplemental services, enhancing its value proposition:

• Financial Advisory Services: This aspect contributes to risk management strategies and comprehensive financial planning.
• Claims Assistance: Efficient and supportive claims processing is vital for a positive customer experience. Crusader aims to ensure this through dedicated claims assistance.

Premiums and Pricing

Pricing Structure

Premium rates are determined on a case-by-case basis, influenced by factors such as the specific policy details and the company's underwriting criteria. While direct comparisons to industry averages aren't explicitly provided, Crusader emphasizes its commitment to presenting competitive commercial package policies. This suggests a pricing strategy aimed at remaining competitive within the market.

Discounts and Special Offers

To enhance its offerings and attract clients, Crusader provides a selection of discounts and promotions:

• Multi-Policy Discounts: Bundling multiple insurance policies often results in cost savings for customers.
• Safe Driver Discounts: This incentivizes safe driving practices and rewards responsible behavior.
• Loyalty Rewards: Long-term clients might qualify for additional rewards or benefits.
• Promotional Deals and Limited-Time Offers: Occasional promotions help attract new clients and retain existing ones, adding a dynamic element to its pricing structure.

Customer Service and Support

Available Customer Service Channels

Crusader Insurance provides multiple avenues for customers to reach out for assistance:

• Phone: A toll-free number, 800-669-9800, provides direct access to customer service representatives.
• Email: Clients can also contact the company via email at info@crusaderinsurance.com.
• Live Chat (Unspecified): While not explicitly stated, their commitment to responsive customer service suggests that a live chat option might be available. Further inquiry directly with the company is recommended.

Availability of 24/7 Support and Multilingual Assistance

While Crusader emphasizes its commitment to excellent customer service, specific details on 24/7 support and multilingual assistance are not explicitly provided. Direct communication with the company is advised to ascertain the availability of these services.

Pros and Cons of Unico American Corp Insurance

Pros

• Competitive Premiums: A key advantage is the emphasis on competitive pricing, making its insurance plans attractive to businesses.
• Comprehensive Coverage: The range of coverage options available caters to a wide variety of business needs.
• Unparalleled Service: Crusader prioritizes its customer relationships, aiming for outstanding service levels.

Cons

• Limited Geographic Coverage: Currently, their operational reach is limited to several states in the western United States. Expansion plans may change this in the future.
• Complex Underwriting Process: The potential complexity of the underwriting process might result in delays, though the company endeavors to provide prompt service.

Conclusion

Summary of the Main Points Covered in the Review

Unico American Corporation, through its subsidiary Crusader Insurance Company, presents a valuable option for commercial clients seeking property and casualty insurance coverage. Their financial stability, as indicated by A.M. Best ratings, and focus on customer service are significant advantages. However, potential clients should be aware of the limitations in geographical coverage and the possibility of a complex underwriting process.

Recommendations on Who Would Benefit Most from the Company’s Insurance Offerings

Businesses located in Arizona, California, Nevada, Oregon, and Washington, seeking comprehensive property and casualty insurance with competitive pricing and a strong emphasis on customer service, would likely benefit the most from Crusader Insurance Company's offerings.

Frequently Asked Questions about Unico American Corp Insurance

Answers to Common Questions about the Company’s Policies, Claims Process, and More

1. What types of insurance does Crusader offer? Crusader offers commercial multiperil property/casualty insurance, encompassing liability, property, and workers' compensation coverage.
2. How do I contact Crusader for customer service? Clients can contact Crusader via toll-free number (800-669-9800) or email (info@crusaderinsurance.com).
3. What is the process for filing a claim with Crusader? The claim process begins with submitting an application (either standard forms or custom forms available from their website). Once an application is submitted to an authorized underwriter a quote is issued, and with approval a policy is issued within 72 hours. Inquiries are typically responded to within 48 hours. More details on this process may be found on their website.
4. Does Crusader offer any discounts or special offers? Yes, discounts include multi-policy discounts, safe driver discounts, and loyalty rewards. Additionally, promotional deals and limited-time offers may periodically be available.

References

• [2] example.com/unico-american-corp-profile
• [3] example.com/crusader-insurance-about
• [4] example.com/unico-group-services