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TrustFinance

The most trusted platform

Office: 63 Chulia Street, OCBC Centre East, #15-01, Singapore, 049514
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Business Hours: Mon. - Fri. (11.00-19.00)
Time zone (Singapore)

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Copyright © TrustFinance 2026 | V.2.0

TrustFinance is not a licensed financial advisor and is not affiliated with any financial institutions in your region. Please do your own research before investing.

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Community

Office: 63 Chulia Street, OCBC Centre East, #15-01, Singapore, 049514
Main contacts:
[email protected]-Technical supports and inquiries
[email protected]-Free online reputation consulting services
[email protected]-Sales inquiries
Business Hours: Mon. - Fri. (11.00-19.00)
Time zone (Singapore)
DMCA.com Protection Status
Copyright © TrustFinance 2026 | V.2.0

TrustFinance is not a licensed financial advisor and is not affiliated with any financial institutions in your region. Please do your own research before investing.

K
K

Keone Oageng

Email

oa********@gmail.com

Company profile

Reviewed to Deriv

Invited

28 Nov 2023

Overall Thought

Poor

My last experience with deriv customer service was horrible , the customer service agent acted like a robot , not taking into cons what I said to her; Deriv had an online platform where traders sell each other dollars and the seller decides which payment method they prefer, however it turns out deriv has no idea how to deal with payment methods that are not bank transfer, since the only method they ask for as evidence is the bank transfer. I wish they could train their agents to think outside the box

Read more
No photo provided in this review.
Company answer icon

Deriv :

Nov 29

Hi Keone, thank you for your review. We're sorry your experience didn't meet our standards. Our team has reached out via email for more information. Your cooperation is highly appreciated. Thank you.

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