I’ve been a long-time Hoo user from before the platform changes, and for a period of time my funds were inaccessible, which was understandably frustrating. Recently, I migrated to their updated platform at hoo.ltd, completed the account merge process, and I’m happy to say that I successfully withdrew my funds. The process required some patience, but I genuinely appreciate the effort the hoo.ltd team made to restore access for previous users and provide a clear path to recover balances. Seeing this level of follow-through gave me renewed confidence in the platform. Overall, I’m grateful that the situation was resolved and that long-time users were not forgotten.