Consentric

VALUABLE INFORMATION Protect customers' personal data as an asset as you collect their permissions. Generate richer customer insight through analysis of permitted data. Boost the value exchange between you and your customers. MANAGE & ENRICH CUSTOMER RELATIONSHIPS Improve trust through personal data transparency. Allow customers to manage their permission changes in real time. Retain customer permissions by presenting granular consent options. REGULATORY COMPLIANCE Record permissions across all customer touch-points in one central platform. Manage the 6 lawful bases defined by the GDPR. Capture the privacy policy active at date of permission granted. Provide an immutable audit trail. SALESFORCE Enables Sales, Marketing, Service and Financial Services Clouds. Works with leads and contacts in Tasks and Cases. Able to surface permissions data across all customer touch-points with snap-ins. Provides standard web-to-lead functionality – no need for bespoke solutions. CUSTOMER Empower customers to easily update their permissions. Strengthen trust between your organisation and your customers. Consent receipts sent to customers to keep abreast of permission changes. Customers gain better understanding of personal data use leading to loyalty and retention. MANAGEMENT Central source of consent management across your organisation - no more data silos. Increased customer satisfaction from better engagement through acceptable communications. Continuous customer insights from actionable data. Increase opportunities to service, cross-sell & up-sell your products and services. Up and running same day. REGULATORY ALIGNMENT Augments Salesforce GDPR provision. Manage consent, preferences & permissions. Aligned to GDPR articles. Auditable trail required by GDPR. Reactive to adapt to new regulatory changes e.g. ePR.