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Deriv

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Keone Oageng

已审核 Deriv

邀请审查 | 11月 28, 2023

总体想法

贫穷

My last experience with deriv customer service was horrible , the customer service agent acted like a robot , not taking into cons what I said to her; Deriv had an online platform where traders sell each other dollars and the seller decides which payment method they prefer, however it turns out deriv has no idea how to deal with payment methods that are not bank transfer, since the only method they ask for as evidence is the bank transfer. I wish they could train their agents to think outside the box

整体体验

易用性

平均

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客户支持

贫穷

Poor star rate icon

安全和隐私

平均

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公司回应

Hi Keone, thank you for your review. We're sorry your experience didn't meet our standards. Our team has reached out via email for more information. Your cooperation is highly appreciated. Thank you.

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