[Product or service offerings] Bitex is a great software/platform to trade Bitcoin and other crypto coins, it's service is perfect. [Security] Security is good, yeah you're safe in bitex platform. [Fees and charges] Their fees and charges is considerable for investors. [Ease of use] These platform is very considerable for investors,I have been using it for awhile. [Customer service] Bitex have good customer service to solve your issues. Thanks.