Polaris Bank

Overall Thought

Arguably amongst the worst financial institutions in existence. The customer service is negative zero, lying they have resolved a common funds transfer issues for the past 2 months, having made several international calls, several emails, online complaints procedures. No one seems to have a clue on how to resolve this simple IT problems..How could a Domestic transfer failed through a different bank account recipients in Nigeria for two months and couldn't be resolved. They will keep you waiting for almost an hour on international calls and eventually hang up when someone finally pick up the phone. Not a great experience! Horrible.

Overall Thought

This is my ever best used bank they are very reliable when it come to sending or receiving of money also they are very fast in transaction process and they tend to have a good customer services in terms off security they are the best they are very use-frendly

Overall Thought

I've been a customer since Polaris was called Skyebank, it's no doubt a great transition changing the name, coz not only the name changed, but the service itself. It has diversified the services to Mobile apps an wallets which brought ease accessibility and swiftness for its customers. Based on my experience, Polaris would best for salary earners although I'm not one, but I really enjoyed my simple savings account. Polaris also needs more physical branchs across Nigeria.