Credit Control Management Services

Established in 1996, Credit Control Management Services (UK) Limited (CCMS) is a specialized BPO and customer service provider focusing on early arrears collections. The company partners primarily with blue-chip clients in the banking, financial services, and utility sectors to manage customer communications and debt recovery in a compliant and ethical manner. CCMS is authorized and regulated by the Financial Conduct Authority (FCA) and prides itself on a customer-centric approach, aiming to achieve fair outcomes for both its clients and their customers.