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Waanx

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Thailand

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2022 (3 Years)

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Get to know Waanx

Waanx is a French FinTech company operating as a licensed Payment Institution, authorized and regulated by the French Prudential Supervision and Resolution Authority (ACPR). The company provides a comprehensive payment solution for platform-based businesses, offering services such as payment collection (credit cards, SEPA), KYC (Know Your Customer) processing, segregated e-wallets for users, and automated fund payouts. Their mission is to simplify complex payment flows for businesses, ensuring regulatory compliance and a seamless user experience through a single API integration.

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  • Financial PSP GatewayPRIMARY
  • Crypto Exchange

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Waanx Crypto Exchange Review: A Comprehensive Guide

Overview and General Information

Waanx Exchange Co., Ltd., established on January 28, 2022, operates from Bangkok, Thailand. Its mission is to foster the growth of Thailand's cryptocurrency economy and promote financial inclusion by offering a user-friendly and secure platform for digital asset trading. This commitment to accessibility and security is a cornerstone of Waanx's operational philosophy. The company distinguishes itself through a focus on regulatory compliance and robust security measures, aiming to provide a trustworthy environment for its users.

Background and History of the Company

Founded relatively recently, Waanx has quickly established itself as a player in the Thai cryptocurrency market. Its short operational history, however, should be considered when assessing its long-term stability and track record compared to more established exchanges. The company's rapid growth highlights its strategic focus on capturing a significant market share within the burgeoning Thai digital asset space. Its commitment to working within the regulatory framework is a key differentiator and a significant advantage for risk-averse investors.

Certifications and Licenses Held

Waanx boasts crucial certifications demonstrating its adherence to industry best practices and regulatory compliance. This commitment to transparency and accountability enhances trust and reinforces its position as a responsible and regulated entity within the cryptocurrency market.

  • Thai SEC License: Holding a digital asset business license from the Thailand Securities and Exchange Commission (SEC) is a critical factor establishing Waanx's legitimacy and compliance within the Thai legal framework. This license signifies the SEC's approval of Waanx's operations and its adherence to their standards.
  • SOC 1 Type 1 Attestation for Rakkar: Waanx utilizes Rakkar as its digital asset custodian. Rakkar's successful completion of a SOC 1 Type 1 audit, alongside its ISO 27001 and SOC 2 Type 1 & 2 certifications, adds a significant layer of assurance regarding the security and reliability of asset management practices. This independent verification provides further confidence to users regarding the safeguarding of their digital assets.

Products and Services Offered by Waanx Crypto Exchange

Details of Main Products

Waanx’s core offering centers around providing a secure and regulated environment for digital asset trading. Their focus on regulatory compliance differentiates them from many other exchanges operating in less regulated jurisdictions.

  • Cryptocurrency Trading: Waanx offers a comprehensive range of cryptocurrency trading pairs, allowing users to buy, sell, and trade a variety of digital assets. The specifics of available pairs are not detailed here, and users should check the Waanx website for the most current information.
  • Digital Asset Trading: This encompasses a broader range of digital assets beyond cryptocurrencies, potentially including security tokens or other digital representations of value. The exact scope of "digital assets" offered requires further clarification on the Waanx platform.

Additional and Special Services

Beyond core trading functionality, Waanx provides additional services designed to enhance user experience and security.

  • Digital Asset Custody (Rakkar): The partnership with Rakkar for digital asset custody is a significant aspect of Waanx's security strategy. This outsourcing of custody services to a specialized firm allows Waanx to focus on its core exchange functions while benefiting from Rakkar's expertise in secure asset management and compliance. Users should carefully review Rakkar's own security protocols and certifications.
  • User-Friendly Platform: The emphasis on user-friendliness is crucial for accessibility. A simple, intuitive interface can attract a wider range of users, including those less familiar with cryptocurrency trading platforms.

Product Features and Conditions

Key Attributes and Requirements

Waanx prioritizes security and regulatory compliance as defining features of its platform.

  • Security Measures: While specifics aren't detailed, the platform incorporates various security measures beyond the use of Rakkar. These measures are critical to protecting user funds and data from unauthorized access or cyberattacks. Users should independently research security best practices for cryptocurrency exchanges and compare them to Waanx’s offerings.
  • Regulatory Compliance: Waanx's commitment to regulatory compliance is a significant positive aspect. This commitment, as evidenced by its SEC license and SOC reports, reduces risks for users and provides a level of assurance absent in many unregulated exchanges.

Contact Channels and Customer Support

Contact Methods

Waanx offers multiple channels for customer support, although the responsiveness and availability of each channel are not explicitly stated.

  • Email: Contact information should be readily available on the Waanx website.
  • Chat Support: Live chat support is often preferred for quick responses to inquiries. Users should check the availability and responsiveness of this support channel.
  • Branch Locations: While headquartered in Bangkok, Thailand, the availability of physical branch locations for in-person support is not explicitly mentioned.

Service Hours and Support Quality

The lack of detailed information on service hours and support quality presents a potential area for improvement. Transparency regarding support availability is crucial for user satisfaction and confidence.

The claim of "high standards of operational efficiency" requires further substantiation through user reviews and independent assessments of the platform's uptime and responsiveness to support requests.

Pros and Cons of Waanx Crypto Exchange

Pros

  • Regulatory Compliance: The SEC license and SOC reports are major advantages, indicating a strong commitment to adhering to regulatory standards. This reduces risk for users concerned about legal and operational compliance.
  • User-Friendly Platform: A user-friendly platform can enhance the trading experience, particularly for beginners or less tech-savvy users. This simplifies the complexities of cryptocurrency trading.
  • Robust Security Measures: The combination of Rakkar's custodial services and Waanx's own internal security protocols contribute to a more secure trading environment. However, the specifics of these security measures need more detail.

Cons

  • Limited Information on Service Hours and Support Quality: The lack of transparency regarding support availability is a notable drawback. Users deserve clear information about the availability and responsiveness of customer support channels.
  • Dependence on Third-Party Custodians: While Rakkar is a reputable custodian, reliance on a third party introduces an additional layer of risk. Users should be aware of this dependency and research Rakkar’s security practices independently.

Summary of Waanx Crypto Exchange Review

Who is it Best Suited For and Why

Waanx is a suitable platform for investors prioritizing security and regulatory compliance within the Thai digital asset market.

Best Suited For: Investors seeking a regulated and user-friendly exchange in Thailand.

Why: The SEC license and robust security measures, including the partnership with Rakkar, make it an attractive option for users who value compliance and security.

Final Thoughts on Value and Choosing the Company

Waanx offers value by providing a regulated and user-friendly platform in Thailand. However, potential users should carefully weigh the pros and cons, particularly the limited information on customer support and the dependence on a third-party custodian.

Value: A secure and regulated platform within the Thai market.

Choosing the Company: Investors should consider Waanx if regulatory compliance and a user-friendly interface are top priorities. However, independent research into customer support and Rakkar's services is highly recommended.

Frequently Asked Questions about Waanx Crypto Exchange

  • Q: What is Waanx Exchange?
    A: Waanx Exchange is a digital asset exchange headquartered in Bangkok, Thailand, offering fully regulated cryptocurrency trading services.
  • Q: How does Waanx ensure security?
    A: Waanx employs robust security measures, complies with regulations, and utilizes Rakkar for digital asset custody, all of which are designed to protect user assets and data.
  • Q: What custodial services does Waanx offer?
    A: Waanx partners with Rakkar, a reputable digital asset custodian, to provide secure custody services for user assets.

Key Takeaways:

  • Waanx offers a regulated and user-friendly platform for digital asset trading in Thailand.
  • Security is a key focus, with Rakkar providing digital asset custody services.
  • Limited information on customer support is a potential drawback.
  • The platform's suitability depends on individual investor priorities and risk tolerance.

References

  • [1] https://alphapoint.com/resource/waanx-holistic-exchange-platform/
  • [2] Not applicable for this query.
  • [3] https://www.rakkardigital.com/resources/waan-exchange-appoints-rakkar-as-digital-asset-custodian

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