Travelex Review: Is Travelex Broker Good?
If you are looking for a way to make transactions while traveling, including exchanging money, Travelex travel insurance may be the right choice for you. Travelex is an attractive option for travelers who need to exchange foreign currency. It has many advantages, such as competitive exchange rates, no fees for many types of transactions, and many branches around the world. However, before deciding to use Travelex, travelers should do their research, compare different options, and consider Travelex's limitations.
Broker Overview: Is Travelex Safe?
Travelex was founded in 1976 by Lloyd Dorfman. Starting with its first branch in Southampton, London, Travelex has grown to be the world's largest foreign exchange company, providing online currency trading and solutions to customers in over 70 countries. Travelex is the world's largest foreign exchange company with over 1,400 Bureau de Change branches located at over 100 major airports and tourist destinations in 26 countries.
Broker Licensing and Regulation
Examples of awards Travelex has received
Received 5 stars from Canstar rating in 2016, 2017, 2018, 2019, 2020 (5 stars Canstar rating: 2016, 2017, 2018 2019, 2020)
Mozo best prepaid travel card winner 2022, 2023 & 2024
Travelex Products and Services
Trading products
Travelex offers a wide range of services to meet your travel needs.
Travelex Money Card:Travel prepaid card, convenient for spending around the world
Travelex Money Application:Manage your Travelex Money Card easily through the app, whether it’s topping up, checking your balance or logging in.
Currencies available for purchase:Travelex offers a wide range of currency exchange services. Check their website for more details.
Currency converter:Easily calculate currency exchange rates
Follow the exchange rate:Monitor exchange rate fluctuations to find the best exchange rates.
Sell foreign currency:You can sell any remaining foreign currency back to Travelex.
Travelex Travel Hub: Useful resources for travelers, including travel tips, destinations and more.
Delivered via Australia Post:You can choose to have your Travelex Money Card or exchanged foreign currency delivered to your address via Australia Post.
Become a Partner:Interested in becoming a Travelex distributor? Contact us for more information.
Other services:Travelex also offers other services such as international mobile phone cards, travel insurance and PayID.
Trading platform
Download the Travelex Money app for convenience. Manage your Travelex Money Card easily through the app.
Top up your Travelex Money Card
Check balance
Quick login with a tap
Supports Android 5.0 and above, iOS 10.0 and above operating systems.
Supports iPhone, iPad, iPod touch devices
Travelex Account Types Review
Travelex Money Card: Travel in Japanese style, relax, no worries
Travel worry-free in Japan with the award-winning Travelex Money Card.
The card can be used anywhere in Japan with the Mastercard logo.
Withdraw cash in Japanese Yen (JPY) from ATMs throughout Japan. Free international cash withdrawal fees.
Travelex Money Card: One Europe Card, Travel to Many Countries
The Travelex Money Card allows you to store Euros (EUR), British Pounds (GBP) and other currencies across Europe on one card.
Forget about carrying a large amount of cash. Top up your card conveniently via online system.
Use Travelex's competitive exchange rates
Travelex Money Card: Travel to America safely and conveniently
The Travelex Money Card can be used to store US Dollars (USD) for travel in the US.
Free cash withdrawals, multi-currency loads and easy online top-ups
Track currency exchange rates and conveniently purchase currency stored on your card via Travelex's currency exchange tracking service.
Travel to America with confidence and worry-free with 24/7 emergency assistance services.
Top up your card from your bank account anytime you want.
Travelex Card Features
No Fees Eftpos: Conveniently use contactless payment cards with no fees.
No ATM Fees1: Withdraw cash from overseas ATMs for free.
No Currency Conversion Fees: Avoid currency conversion fees, save your money.
No Online Shopping Fees: Shop online conveniently from overseas with no fees.
Free Home Delivery: No need to travel, the Travelex Money Card will be delivered to your home for free.
Deposit and Withdrawal Review
No Online Fees $0 Currency Conversion Fees
Cash withdrawals are capped at AU$3,000 per day (or equivalent in other currencies).
Maximum card limit AU$50,000
Free first card and replacement card
Promotions and bonuses
Special Promotion! Travelex Money Card Top up Australian Dollars (AUD) to your Travelex Money Card and save money when spending in the following currencies: FJD, KRW, VND, KHR, PHP, AED, IDR, TWD, MYR, CNY
FREE! First time Australian Dollar (AUD) top-up and top-up via online system.
$0 No fee for cash withdrawals from overseas ATMs
Travelex Customer Service
Contact Travelex for questions about online ordering.
Contact information:(Suite 45.01, Level 45, 25 Martin Place, Sydney NSW 2000) is the headquarters of Travelex Australia. This may not be a convenient contact channel for you.
telephone:1800 440 039
Email:[email protected]
Travelex Review: Pros and Cons
| Advantages |
| Disadvantages |
| Free cash withdrawal from overseas ATMs, unlimited times |
| Your money stored on your Travelex Money Card may not earn interest, unlike a regular savings account. |
| Competitive exchange rates |
| The Travelex Money Card has daily and monthly cash withdrawal limits, which may not be enough for some travelers. |
| No fees when purchasing tickets online |
| Travelex does not support currency exchange in all currencies. |
| No fees for currency conversion |
| There may be a fee for transferring money from your Travelex Money Card to your bank account. |
| 24/7 Global Emergency Assistance |
| Travelex is suitable for travelers who want to exchange small amounts of currency. It is not suitable for large transactions. |
| Easy-to-use mobile application |
| Travelex Money Card may not be available in all locations. |
| Pay at millions of merchants, anywhere Mastercard is accepted, including international websites, in your local currency |
|
| Convenient: Buy tickets online, pick up tickets at the store, or have them delivered to your home (delivery within 7 days after payment is received) |
|
| Best Travel Credit Card, 5 Star Award |
|
Summary: Is Travelex Broker Review Good?
Travelex is a good choice for travelers looking to exchange foreign currency. It offers several advantages, including competitive exchange rates, no fees, and convenience. However, it is best to compare exchange rates with other brokers and consider the limitations of the Travelex Money Card before making a decision. Travelers can also consider other options, such as debit cards, credit cards, or online transfers. These options may offer better exchange rates, no fees, or greater convenience, depending on the traveler’s individual needs.
Travelex FAQs
Where can I pick up my order?
answer:Here are your options for receiving your foreign currency orders:
Cash only: Pick up at Travelex or Australia Post stores.
Card only: Pick up at Travelex stores or have it delivered to your home (free delivery)
Both cash and card: Pick up at Travelex stores
How can I order online?
answer:To place an order at Travelex.com.au, use the Currency section on the home page, select the currency type, quantity you want, product and click 'Buy Now' to proceed to checkout.
Can I specify the type of cash I want in my order?
answer:Unfortunately, you cannot specify the type of cash in an order. Orders are classified as mixed, meaning you will receive both high and low cash values depending on the availability of the currency you are ordering.
When I buy online, am I ordering cash or a Travelex Money Card?
answer:Orders placed on Travelex.com.au are for overseas cash and/or Travelex Money Card. You should review your order carefully before paying. To purchase a Travelex Money Card online, use the "Travelex Money Card" section of this website.
Why can't my order be processed?
answer:There may be a problem with your payment card or the details you entered when ordering. You may want to call your card issuer to see if there is a problem with your transaction, or you can try ordering again using a different payment card or visit a Travelex store to make your purchase.
My order was not processed but the money was deducted from my account.
answer:When attempting to make an online purchase, your bank may hold funds necessary to complete the transaction. These funds may remain on hold for several days even if your order is not processed. You will need to contact your bank to have the funds redemption or wait for them to release the funds.
Who do I contact if I have questions?
answer:Please note that this offer is not a product or service of Travelex or Kayak. As a customer, you are purchasing from your chosen provider through Kayak. Any customer support, inquiries, refunds or complaints regarding products or services purchased must be directed to your chosen provider, not Travelex or Kayak.
How do I cash my Travelers Cheques?
answer:Simply present your traveller's cheques to the recipient or bank you wish to cash. Make sure the recipient looks at them as you add their signature in the bottom left corner. You can also exchange your traveller's cheques for local currency at any Travelex outlet.
Where can I use traveler's checks?
answer:American Express® Traveler's Checks are accepted worldwide and can be used like cash in many locations or exchanged for local currency at any Travelex store.
When should I fill in the date on traveler's checks?
answer:The date of use should be entered in the upper right corner, just like a personal check.
If I don't use the entire value of traveler's checks, will I get change?
answer:Yes, you will receive change just like cash.
What happens if my traveler's checks are lost or stolen?
answer:If your traveler's cheques are lost or stolen, contact the American Express® Traveler's Cheque Customer Service Center immediately. They will provide step-by-step instructions on how to replace your traveler's cheques. To locate a customer service center, visit www.americanexpress.com/uk/tc/custservice.shtml. Remember to keep a record of all traveler's cheque numbers in a safe place separate from your traveler's cheques.
Where can I get a refund on traveler's checks?
answer:If your traveler's checks are lost or stolen, you must contact an American Express® Traveler's Check Customer Service Center immediately. They will assist you with step-by-step instructions on how to replace your checks.
How do I contact the American Express Traveler's Check Customer Service Center?
answer:For your convenience, American Express® Traveler's Check Customer Service Centers are available worldwide. For a complete list, visit www.americanexpress.com/uk/tc/custservice.shtml.
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